Page 2 - BVG Newsletter Spring 2021_Final.pptx

2 BELLA VISTA NEWS, SPRING 2021

Housekeeping

News Firstly, welcome to all our new resident and families.

From Ushani We are all loving getting to know you.

As the warmer weather is starting to arrive it’s really
To introduce myself, I am Ushani, and this is important that your loved ones have some Summer
my inaugural article for Bella Vista Garden’s clothes so that they feel comfortable in the warmer
Spring newsletter as Residential Services & weather. It’s also a great idea if they have a hat, so
Relations Manager. I am from a beautiful
they are protected when outside. As always, all
country called Sri Lanka.
clothing needs to be labelled and this is done via
Reception. Any clothing can be dropped off at
Until recently, I lived in Brisbane with my
lovely husband. I have a medical background Reception, for labelling. If the items are coming via
and have been in the aged care industry for the mail, please write clothing on the front of the
several years. I am fortunate to be part of package, that way once your loved one has opened
this fabulous Cranbrook Care family. As the their mail, we will know to follow up to get the items
Residential Services & Relations Manager, I labelled.
thrive to offer the best quality services to all I’m always happy to assist if you have any questions or
of you. I am still learning the Cranbrook Care
concerns.
ways but, we are here to assist, so we
encourage you to share your feedback or Regards
suggestions, as it will help us improve our
service delivery.
Alison Thiele
During this COVID‐19 lockdown period, I Client Services Manager
know all of you are going through difficult
times by being apart from your loved ones
but remember you are not alone. If you feel
like talking to your family using Skype,
please book online or if you need help, liaise
with our Client Services team, and they will
happily assist you with organising
appointments to spend some quality time
with your loved ones. All of us are working
hard to keep our residents happy, healthy,
and active. I look forward to meeting you all
in person once the lockdown is over. Until
then, please stay safe and happy. If you
would like to get in touch with me, feel free
to email me at
ujayawardhana@bellavistagardens.com.au

Ushani Jayawardhana
Residential Services & Relations Manager
Irene on a scenic bus trip in June