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SUPERION – Sales Playbook

                 Forecast Definitions – Field Sales


                 Sales Cycle**           Stage       Definition/Action
                                                     •  Booked and shipped
                  Expected (won)         Signed
                                                     •  Contract approved and notification received
                                                     •  Salesforce opportunity finalized (updated close
                                                       date, stage, win reasons, final quote sync’d, pricing
                                                       fields and accurate.)
                                                     •  Negotiations underway or complete and waiting on
                                        Selected
                                                       final approval/council signature
                 Expected                            •  Salesforce opportunity updated
                                                     •  Appropriate Steps to Close completed, including an
                                       Shortlisted
                                                       understanding of council/board approvals required
                                                       and meeting dates
                                                     •  Technical validation received
                                                     •  Shortlisted, finals demo, RFP has been restricted,
                                       Shortlisted
                                                       sole source
                  Upside                             •  Salesforce opportunity updated
                                                     •  Prospect has received a quote
                                        Proposed
                                                     •  RFP response submitted
                                                     •  Salesforce opportunity updated
                                                     •  Prospect involved in a demo of the software
                                       Developed
                                                     •  Tentative go/no-go RFP decision
                                                     •  Salesforce opportunity updated
                                                     •  Compelling event identified
                                                     •  Budgeting, decision-making process and criteria
                 Pipeline               Qualified      established
                                                     •  Competition identified
                                                     •  Salesforce opportunity initially updated
                                                     •  Key contacts identified
                                        Identified
                                                     •  Suspected need identified and prospect initially
                                                       contacted
                                                     •  Superion was not selected among the competing
                                          Lost
                                                       vendors
                                                     •  Opportunity loss reasons and winning vendor
                                                       updated
                 No Deal
                                                     •  Superion chose not to bid

                                                     •  Missed deadline for submission
                                       Disqualified   •  Missed criteria for selection
                                                     •  Agency cancelled bid process

                 **Deal commit/upside status filed in Salesforce.com







                 3/8/2018

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