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SUPERION – Sales Playbook


                 Criteria            Deal Commit       Stage     Definition/Action

                 Sales Qualification     Pipeline    Developed   Sales is working a qualified opportunity that has a
                                                                 budget vehicle identified and the agency has begun
                                                                 internal preparation for a procurement.
                                                                 During this stage, the rep adds budgetary pricing to
                                                                 the opportunity.

                 Sales Proposed          Upside       Proposed   Sales responded to an RFP or provided a price quote.
                                                                 “Sync” the quote to the opportunity.

                                         Upside                  After responding to an RFP, Superion has advanced to
                                                                 the next level with other competitors

                 Sales Shortlisted      Expected     Shortlisted   Appropriate Steps to Close completed, including an
                                                                 understanding of council/board approvals required
                                                                 and meeting dates.
                                                                 Technical validation is received.


                 Sales Selected         Expected      Selected   Superion has been formally or informally selected as
                                                                 the vendor of choice. Contract negotiations have not
                                                                 been completed.

                 Deal Won               Expected        Sales    Contract negotiations are complete and the contract
                                                      Complete   has been signed. Sales update the opportunity to
                                                                 “Sales Complete” and completes the Primary and
                                                                 Secondary Win/Loss reasons. Legal and Finance
                                                                 Reviews are pending.

                 Legal and Finance      Expected       Signed    Opportunity automatically changes to “Signed” and
                 review completed                                assets are created on the opportunity.


                 Deal Lost               No Deal        Lost     Superion was not the selected vendor. Sales Rep
                                                                 updates the opportunity stage to “Lost” and completes
                                                                 the Primary and Secondary win/loss reasons.



                 BANT Qualification Framework – BDRs work to obtain data

                 BANT (Budget, Authority, Need, Timeline) is a qualification framework that covers all the broad strokes of
                 opportunity and stakeholder-level qualification and seeks to uncover the following four pieces of
                 information:

                        •  Budget: is the prospect capable of buying?
                        •  Authority: Does your contact have adequate authority to sign off on a purchase?
                        •  Need: Does the prospect have a business pain you can solve?
                        •  Timeline: When is the prospect planning to buy?


                 3/8/2018

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