Page 7 - 2019 Forum CE Brochure
P. 7
GENERAL REWRITING YOUR FRAUD PLAYBOOK
SESSIONS Liz Little, Fraud Consultant
Join Liz for 60 minutes of action, where she’ll cover industry fraud trends and discuss plays
that will help your institution halt fraudsters! Plus, receive an update on how SHAZAM is
catching fraud and notifying cardholders quicker. Learn how your cardholders can detect
fraud by using mobile solutions with transaction activity alerts. You’ll hear about other
FASTER PAYMENTS fraud tools available and best practices for future success in keeping the field advantage!
Terry Dooley, EVP and Chief Information
Officer + Dan Kramer, EVP of Government
and Community Affairs
SHAZAM PRODUCT ROADMAP: WHAT’S NEW AND
Details coming soon. WHAT’S NEXT
Manish Nathwani, SVP of Product Development
Emerging technologies like voice payments and players like fintech companies are evolving
PEER-TO-PEER NETWORKING and, frankly, challenging the payments industry. Manish will explore the benefits of new
technologies and organizations, the challenges they present and how increased options
Establish priceless relationships with fellow attendees with payments networks could mean higher profitability for your institution. Also, find out
while discussing industry hot topics during our what’s next on our product roadmap and how our products and services will keep your
Peer-to-Peer Networking session. Topics often discussed business successful well into the future.
include chargebacks, responding to fraud, regulation and
compliance, brand differentiation, or whatever hot topic or
decision your organization is facing.
INTERACTIVE ROUNDTABLE DISCUSSIONS
Led by Patrick Dix, Vice President of Strategic Alliances +
Cindy Smith, SVP of Marketing and Sales Support
Your thoughts and ideas can have a direct impact on our product roadmap! In fact, five ideas
from our past event were implemented later that year. In our final general session, you’ll have
the opportunity to give us with feedback during an interactive activity led by Pat and Cindy.
More session details will be sent to Forum attendees prior to the event.
shazam.net/forum 6

