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GENERAL                                            REWRITING YOUR FRAUD PLAYBOOK


                        SESSIONS                                           Liz Little, Fraud Consultant

                                                                           Join Liz for 60 minutes of action, where she’ll cover industry fraud trends and discuss plays
                                                                           that will help your institution halt fraudsters! Plus, receive an update on how SHAZAM is
                                                                           catching fraud and notifying cardholders quicker. Learn how your cardholders can detect
                                                                           fraud by using mobile solutions with transaction activity alerts. You’ll hear about other
                                   FASTER PAYMENTS                         fraud tools available and best practices for future success in keeping the field advantage!
               Terry Dooley, EVP and Chief Information

             Officer + Dan Kramer, EVP of Government
                                    and Community Affairs
                                                                           SHAZAM PRODUCT ROADMAP: WHAT’S NEW AND

                                             Details coming soon.          WHAT’S NEXT
                                                                           Manish Nathwani, SVP of Product Development

                                                                           Emerging technologies like voice payments and players like fintech companies are evolving
                   PEER-TO-PEER NETWORKING                                 and, frankly, challenging the payments industry. Manish will explore the benefits of new
                                                                           technologies and organizations, the challenges they present and how increased options

                Establish priceless relationships with fellow attendees    with payments networks could mean higher profitability for your institution. Also, find out
                     while discussing industry hot topics during our       what’s next on our product roadmap and how our products and services will keep your
             Peer-to-Peer Networking session. Topics often discussed       business successful well into the future.
             include chargebacks, responding to fraud, regulation and
            compliance, brand differentiation, or whatever hot topic or
                                decision your organization is facing.
                                                                           INTERACTIVE ROUNDTABLE DISCUSSIONS

                                                                           Led by Patrick Dix, Vice President of Strategic Alliances +
                                                                           Cindy Smith, SVP of Marketing and Sales Support


                                                                           Your thoughts and ideas can have a direct impact on our product roadmap! In fact, five ideas
                                                                           from our past event were implemented later that year. In our final general session, you’ll have
                                                                           the opportunity to give us with feedback during an interactive activity led by Pat and Cindy.
                                                                           More session details will be sent to Forum attendees prior to the event.



           shazam.net/forum                                                                                                                                      6
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