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If you demand great results and give nothing back…
…then be aware that burnout could be just around the corner. Even those most committed to their
work need some recognition and stimulation to keep them going.

If you think you’ve “done” engagement and have checked it off your list…

….then remember that engagement is not a “once and done.” It can take a long time to build and
seconds to crumble. Keeping it strong requires constant maintenance and repair work.

“Speaking roughly, by leadership we mean
the art of getting someone else to do something
that you want done because he wants to do it.”

Dwight D. Eisenhower – World War II Allied Commander and 34th President of the United States

Learn more about Drives engagement

Boverie, P., & Kroth, M. (2001). Transforming work: The five keys to achieving trust, commitment &
passion in the workplace. Cambridge, MA: Perseus Publishing.
Covey, S. M. R. (2006). The speed of trust: The one thing that changes everything. New York, NY: Free
Press.
Katz, J. H., & Miller, F. A. (2013). Opening doors to teamwork and collaboration: 4 Keys that change
everything. San Francisco, CA: Berrett-Koehler Publishers.
Loehr, J., & Schwartz, T. (2003). The power of full engagement: Managing energy, not time, is the key to
high performance and personal renewal. New York, NY: Free Press.
Thomas, K. W. (2009). Intrinsic motivation at work: What really drives employee engagement (2nd ed.).
San Francisco, CA: Berrett-Koehler Publishers.

Deep dive learning resource links

Anderson, A. R. (2013, April 17). Good employees make mistakes. Great leaders allow them to. Forbes.
Retrieved from http://www.forbes.com/sites/amyanderson/2013/04/17/good-employees-make-
mistakes-great-leaders-allow-them-to/
Biro, M. M. (2012, October 14). Your employees are engaged…REALLY? Forbes. Retrieved from
http://www.forbes.com/sites/meghanbiro/2012/10/14/your-employees-are-engaged-really/
David, S. (2013, July 15). Disengaged employees? Do something about it. Harvard Business Review
Blog Network. Retrieved from http://blogs.hbr.org/2013/07/disengaged-employees-do-someth/
Goldsmith, M. (2010, April 23). Empowering your employees to empower themselves. Harvard Business
Review Blog Network. Retrieved from http://blogs.hbr.org/2010/04/empowering-your-employees-to-e/

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