Page 245 - kf fyi for your improvement license eng 3-4-15

responding to your signals early. Finding better ways to manage stress and pressure. Talk to your
boss or mentor about getting some relief if you’re about to crumble. If you feel you’re already burned
out, maybe think about moving to a less stressful job.

Want to learn more? Take a deep dive…
Collingwood, J. (2010). Dealing with anger constructively. Psych Central.
Goudreau, J. (2013, March 20). 12 Ways to eliminate stress at work. Forbes.

Mayo Clinic Staff. (2013). Coping with stress: Workplace tips. Mayo Clinic.

10. Lost your passion? Rediscover what matters. Heart’s not in it anymore? Hard to stay positive?
Not 100% committed? Maybe you don’t bounce back or drive to overcome difficulties because deep
down you don’t care anymore—you’re sick of doing this job or working for this organization or pushing
against a particular person or group. Ask what it is that you want. Find your passion again. To make
the best of your current job, make a list of what you like and don’t like to do. Concentrate on doing
more liked activities each day. Work to delegate or task trade the things that are no longer motivating
to you. Do your least preferred activities first to get them out of the way; focus not on the activity, but
on your sense of accomplishment. Change your work activity to mirror your interests as much as you
can. Volunteer for task forces and projects that would be motivating for you.

11. Caught off guard by crises? Prepare for them. Resilience is a key skill for crisis management.
When a crisis strikes, you need to keep a firm, confident hand on the tiller. During a crisis, time is the
enemy. Pressure is high and quick action is needed. So be prepared for them. Learn to anticipate
them. Come up with signal detectors—such as an increase in costs or threats—for all potential crises.
Collect all the data you can. Think through all of the worst-case consequences and assign a person
or a team to prepare for them. When a crisis strikes, use the data you have and ask others for
suggestions and thoughts. Decide and execute decisions with an instant feedback loop. Make
adjustments to your course as you go. Stay focused and in control. And communicate, communicate,
communicate.

12. Suffered a setback? Take positive action. Setbacks can happen at any time and are caused by
many things. Environmental factors. Or individual mistakes. Whatever the cause, it can be easy to be
thrown off track and harder to bounce back. Maybe you’re embarrassed? Perhaps you feel you’ve
failed, lost the battle. Recognize what has happened and accept your own role in the situation. Bring
yourself to a physical and emotional state where you can focus on moving forward. Confront the
issue. Plan your recovery. Ask yourself: What do I want to have happen? What is within my control?
What do I have influence over? How can I make the most immediate, positive difference in this
situation? What’s the best and worst outcome from here? What do I want success to look like on the
other side of this setback? How can I get there quickly? What will I do first? Don’t retreat into
isolation. Surround yourself with wise counsel—people who will help you stay balanced. Challenge
your perspective. Guide you through making the tough decisions. Encourage you to keep going; to
recover quickly. Resilience is about taking action. A positive step forward, a small win, a new goal
that takes attention off of the past and creates excitement about the future. A belief that you will
succeed eventually.

© Korn Ferry 2014-2015. All rights reserved. WWW.KORNFERRY.COM

245