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Custom Programming

            JDR’s IT team is comprised of seasoned professional
            programmers and developers who offer custom programming
            solutions for a variety of technologies. From batch updates to data       Services
            conversions, JDR’s programmers have the experience and project           •   Batch updates
            management skills to tackle any job.                                     •   Custom calculations
                                                                                     •   Custom letters/
            Many of our team members have either worked directly for                    correspondence
            technology companies or as independent consultants specializing          •   Custom workflows
            in the technologies they support. Our programmers create                 •   Data conversions
            effective solutions for your specific workflow and business              •   Third-party service
            practice needs and requirements. No matter if you are new to a              links and integrations
            technology or just don’t have the internal expertise and resources,
            JDR can help you bring your system to its fullest potential.










            UAT Administration

            User Acceptance Testing (UAT) is a vital part of software
            implementation and development. Though it is important                    Services
            to include an organization’s application owners and subject              •   Planning, coordination
            matter experts, these users do not typically have experience in             and management
            administering the testing which includes planning, coordination          •   Creation of scripts
            and management of the entire UAT process.                                •   User testing, following
                                                                                        scripts and reporting
            JDR’s experienced project managers can run the complete UAT                 issues
            process on behalf of your organization. We supply the necessary          •   Tracking of all users,
            expertise for the duration of the project, ensuring testing is              issues and timing
            performed in a controlled and systematic way, using industry             •   Adjustments based on
            standard practices, the best tools and years of experience from             UAT results
            hundreds of system implementations completed.











            Online Training

            JDR’s Managed Services solution includes virtual ERP system
            training options. This online approach works around your schedule
            and allows employees to maximize training opportunities without           Services
            having to leave the office. And, training will be conducted utilizing    •   Conduct training on
            your own systems to ensure a true representation of day-to-day              ERP system modules
            workflows.
                                                                                     •   Sessions hosted via
            We’ll work closely with you to determine the areas requiring                webinar
            improvement and customize an agenda and training to meet                 •   Recordings shared
            your specific needs. Courses will be conducted via GoToWebinar              post training
                                                                             ®
            session and will be recorded and a copy sent to you at the
            conclusion of the training.
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