Page 9 - Hive 28 March 2019
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EXCELLENCE THROUGH OUR PEOPLE, PROCESS AND PERFORMANCE





       Change is good...                                          highest standard!  Do what you say!  Together we can   Take ownership!
                                                                   Perform to the
                                                                                            achieve more!
      Our Culture





       Company wellbeing starts with employee wellbeing...



        T    he 2019 direction is all about employee engagement and how    set the task to the People Team to engage with the business and feed back to


             we can achieve positive outcomes that benefit both our employees
       and our business. To fulfil this vision we have to build a culture that nurtures   me and the board your thoughts on this. Leadership is one of the major
                                                            building blocks that directly influences the success or failure of any business,
       talent and respects those with high ambitions that show great drive, loyalty,   therefore I personally feel it is imperative that we focus upon it this year.
       competency and aptitude. It is also recognised that for this to happen we need
       to provide a platform that allows positive constructive feedback where we   Continuous Employee Development
       are open to debate and ensure that the voices of our people are heard. In the   This year you will see a visible change in the way that we approach and
       past our HR department has been quite administrational with sound formal   structure employee development and training. We will actively encourage our
       advice given in numerous areas of the HR field. As of January 2019 under the   employees to develop in their roles, ensuring that they are continuously learning
       leadership of Darshita Naik this scope has been widened to include moulding   and improving. We want to nurture our people by fulfilling their ambitions,
       our business culture through people engagement. With the support of Senior   breeding a culture of career progression and in doing so retaining
       Management, our People Team will be leading on the initiative to change the   the knowledge and competency within the Lorne Stewart Group.
       way that Lorne Stewart approaches business through cultural awareness. They
       will be working with us to create a self-motivated, enthusiastic and comfortable   This will be achieved by taking part in our Performance Development Program
       environment. The aim is to promote new ideas and innovation that pushes us to   (PDP) that will be introduced company-wide by the end of Q1. During these
       achieve the positive business outcomes that are required to grow our business.    reviews you will be encouraged to reflect on your work to date and focus on your   7
                                                            future targets, goals and aspirations. As an organisation we will be giving you
       ‘We are powered by our people’                       the opportunity to expand your capabilities through internal and external training,
       It is vital to create a good working culture as it is only when our people are   looking at mentoring if required or requested and having an open discussion
       happy and feel valued that we are at our most productive and provide the best   about strength, weakness and prospects for personal development. Alongside
       possible service to our customers. This year our primary focus is to ensure that   this there will also be a number of new apprenticeship opportunities made
       our culture truly reflects Lorne Stewart’s values. We can only succeed if we ‘buy   available that are appropriate to our business needs.
       in’ to what is trying to be achieved and not just sign off on an initiative that we
       do not think about again. I am passionate about building a positive people driven   Celebrating excellence
       culture as it is a key ingredient to business success. To fulfil this vision it needs   In many organisations it is known that the only time you meet the management
       the contribution and willingness of each and every employee working for our   team is when you have done something wrong! I want Lorne Stewart to be an
       company. Are you ready to ‘buy in’ to this?          organisation that celebrates success and excellence at both an individual and
                                                            business level. I want to ensure that praise is given to our people for positive
       Under our focus on cultural awareness we will be dedicating time within 2019   outcomes that they have led and I want them to know that I and my team
       on the following:                                    appreciate their success and excellence. For those that do go the extra mile we
                                                            will be looking at ways to celebrate both informally and formally and say thank
       Leadership                                           you for your great performance, exceptional effort and ongoing commitment to
       If someone was to ask me what a strong leadership team looks like I would   Lorne Stewart.
       suggest it would be one that:
       –  works in collaboration despite there being different views around the table;  Supporting local communities and charities
       –  is focused on what needs to be achieved and how we do it;  We consider it an essential part of our business to support our local
       –  understands the best dynamics for the business;   communities. By providing more apprenticeships we will improve our local
       –  embraces the business culture we are striving for;  community presence and contribution. There will also be a drive to further
       –  understands its people and what motivates them as individuals;  support charities both locally and nationally. We are open to your suggestions
       –  communicates well within the business;            about what causes we support in the future and look forward to involving both
       –   is very approachable and takes on board ideas, innovation and constructive   our clients and supply chain to forge new partnerships with charities around the
        criticism at all levels; and                        UK. I look forward to participating in and contributing to the changes that will
       –   accepts with open arms that each and every one of us within the organisation   be visible over the coming months and I do hope that they align with what you
        plays an important part for the business to succeed in achieving sustainable   expect from an employer of choice.
        profitable growth.
                                                            Simon Roopchand
       Leadership is not only found at an executive level but throughout the business.   Lorne Stewart Group CEO
       I would ask that every reader of HIVE reflects for a moment on what leadership
       looks like within your own team and what you believe it should look like. I have
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