Page 10 - Destination Risk and Resilience Manual-Namibia

OVERVIEW

1.3.1 Workshops 1.3.2 Surveys

Three workshops were conducted during the course Two surveys were carried out in the project. The first
of this project. The first was a half-day workshop, survey was conducted in April/May 2022 with key
conducted in April 2022 at the University of Namib- stakeholders in the tourism industry at a national level
ia in Windhoek. The workshop was attended by 51 to understand various issues impacting on the tourism
people from various institutions all having a stake in industry in Namibia. A total of 20 participants took
the tourism industry in Namibia. This ranged from part in the survey that included different stakeholders
educational institutions, tourism associations, govern- in the tourism value chain. The second survey was
ment, parastatals, non-governmental organisations, carried out with tourism stakeholders in the Erongo
tourism businesses and the UNAM team. The aim of Region. A minimum of 25 participants took part in the
the workshop was to identify the tourism destination’s survey. The survey focussed on key issues impacting
risk priorities, risk drivers and the options for action to tourism in the Erongo Region.
address the risks.

The second workshop was conducted in the Erongo 1.3.3 Interviews
region, Swakopmund on the 14th of June 2022. The
purpose of this workshop was to identify and analyse Additionally, face-to-face interviews were carried
enablers to building resilience in the tourism sector, to out using a structured guide and solicited informa-
analyse barriers to building destination resilience and tion from 48 respondents, randomly drawn along the
to identify training needs necessary to capacitate the Walvis Bay Otjiwarongo corridor in the Erongo Re-
sector in enhancing destination resilience. The work- gion. Respondents were interviewed in the
shop was attended by 25 participants (15 females and
10 males) all being stakeholders in the tourism indus- following towns: Omaruru, Walvis Bay, Swakopmund,
try. The workshop structure was a mixture of presenta- Karibib and Usakos. A stratified cluster random sam-
tions, discussions and reflections regarding various pling approach was used with clusters being the towns,
issues critical to building destination resilience in Na- selected in the three tourism strata (Tourism accom-
mibia generally, but in the Erongo Region specifically. modation, Tour operators, Tourism-related businesses/
Facilitators served to guide the discussions, letting the organisations). The aim was to identify enablers and
participants share their experiences and suggestions barriers to inform tourism resilience and sustainabil-
and letting the participants own the process. As a re- ity.
sult, much valuable information was gathered.

The third workshop was a training workshop conduct-
ed in the Erongo region in the town of Swakopmund
on the 26th and 27th of July 2022. The purpose of this
workshop was to train participants from the tourism
industry in the Erongo Region on various needs iden-
tified during the previous workshops and interviews.
The workshop was conducted over a two-day period
and was attended by 38 participants (26 females and 12
males) on the first day and 33 participants (23 females
and 10 males) on the second day. The training was cen-
tred on three themes: tourism sustainability, destina-
tion brand management and community resilience.

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