Page 17 - UNAM Executive Annual Report 2018
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STRATEGY MAP Stakeholder Relational Excellence C.4 Improve corporate image C.5 Improve community services and impact IP.4 Improve national and international collaboration IP.5 improve corporate governance IC.9 Improve research & innovation capabilities
Research, Innovation & SustainabilityExcellence satisfaction F.4 Increase funding for research and innovation IP.2 Improve and increase research and innovation outputs and IC.6 Improve open distance learning IC.7 Improve programme development
stakeholder C.3 Improve student and staff welfare IC.5 Improve work culture
Service Delivery Excellence C.1 Improve IC.3 Improve quality of teaching IC.4 Improve skills and staff
Operational Excellence C.2 Improve customer satisfaction F.1 Improve commercialisation of University assets, facilities and research outputs F.2 Improve financial management IP.1 Improve quality of academic support services IC.1 Expand IC.2 Improve academic and provision and administrative utilisation of ICT facilities IC.8 Improve operational resources and support services
Customer Financial Internal process Institutional capacity
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