Page 120 - engage workbook

cc notes 15

CC Notes
(Clarify and Confirm)
• Demonstrate responsiveness

• Continue the collaborative

process
• Help to identify bias and
avoid misunderstandings
• Serve as a reference for

others
• Remind all parties of
conversation at a later date

CC Note format and
content

• Thank for time and
demonstrate interest and
enthusiasm

• Outline purpose and request
input

• Summarize opportunities
and challenges
• Suggest next steps

No-one wants advice, only collaboration.

John Steinbeck, author

115 engage-universe.com