Page 16 - MCU Benefits Enrollments Guide

Additional Benefits Provided by Unum:

Work-Life Balance (EAP)
Your work-life balance employee assistance program can help you find solutions for the everyday
challenges of work and home as well as for more serious issues involving emotional and physical
well-being.
 Childcare and/or eldercare referrals  Legal consultations with licensed
 Personal Relationship information attorneys
 Health information and online tools  Financial planning assistance
 Stress management
You may access these benefits online at: www.lifebalance.net user ID and password: lifebalance

Travel Assistance
Worldwide Emergency Travel assistance services are available to you with just one phone call.
When traveling for business or pleasure, you can count on getting help in the event of a medical
emergency. Emergency travel assistance includes:
 Hospital admission coordination  Prescription replacement assistance
 Emergency medical evaluation  Multilingual crisis management
 Medically supervised transportation professionals
home  Care and transport of unattended
 Legal interpreter referrals minor children

If you need Travel Assistance anywhere in the world contact:
Within the U.S.: 1-800-872-1414
Outside the U.S.: +(U.S. access code) 609-986-1234
Via e-mail: medservices@assistamerica.com
Reference Number: 01-AA-UN-762490

Survivor Counseling

Financial Counseling services are included at no additional cost. The services provide impartial financial
advice and planning support for beneficiaries and their spouses who are terminally ill. Your get
personalized, objective financial advice:
Telephonic financial counseling: The counselor will connect by phone with the beneficiary to help identify
personal financial issues, objectives and priorities.
A personal financial plan: From this initial conversation, a comprehensive plan recapping major financial
goals and priorities will be created.
Continuing toll-free access to advice and assistance: For up to 12 months, the financial counselor will
continue to be available by phone to provide additional financial planning assistance and advice.
To access this benefit please call 1-800-445-0402.

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