Page 46 - MMR Premium - The Guide
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T       he sceptical lens                                   take kettle chips...



              of the consumer
                                                                  Consumers acknowledge the

              is more prevalent                                   immediate affirmation of
                                                                  superiority when they open
                                                                  the bag and are hit by a
              than ever before                                    flavoursome aroma.

                                                                  Inside the satsfyingly thick bag
                                                                  they discover unbroken, bigger,
                                                                  thicker crisps. The product
                                                                  experience incorporates a
      There is a rising tide of suspicion that brands             superior crunch, which lasts
                                                                  longer compared to other crisps.
      are seeking to deceive in some way.                         “They’re not little broken crumbs
                                                                  and you can see the flavour on

      This means that consumers are steadily                      each crisp. The crunch is
                                                                  assertive and you can feel every
      placing more value on honesty - and are                     bite. They don’t just melt in your
      willing to pay more for products that deliver               mouth like generic, cheaper
                                                                  crisps do.”
      something tangibly superior.                                                    - Jack, 33


                                                                  For brands to thrive in a Premium space,
                                                                  we can no longer rely on marketing
                                                                  gloss. Whilst great packaging will get
                                                                  you noticed, it is the product that really
                                                                  talks. Discovering the power of your
                                                                  sensory assets to signal something
                                                                  tangibly superior is becoming more           Shreeya Patel
                                                                  and more important.     “           Research Manager, MMR
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