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Cigna Telehealth Connection
Your Cigna medical plans provide you with access to two Telehealth services – American Well (AmWell) and MDLive, giving
you 24/7 access to board certified physicians. Cigna Telehealth Connection allows you to resolve your routine medical
issues anytime you need care from wherever you happen to be. It’s healthcare made simple!
With Cigna Telehealth Connection, you can get the care you need – including most prescriptions – for a wide range of
minor conditions, including: cold & flu symptoms, allergies, bronchitis, respiratory infection, and more! You can connect
with a board-certified doctor when, where and how it works best for you – via video or phone – without having to leave
home or work.
When should you use it?
• If you’re considering the ER or urgent care center for a non life-threatening medical issue.
• When you can’t reach your primary care physician due to time, weather, remote location, or a disability
• When you’re on vacation or a business trip
• For short-term prescription refills
We encourage you to register for one or both services so you are ready when and if you need care.
Visit the websites: Or Call:
• AmWellforCigna.com • AmWell at 1-855-667-9722
• MDLiveforCigna.com • MDLive at 1-888-726-3171
Cost of Cigna Telehealth services:
• $30 copay if you are enrolled on the Cigna Bronze Option
• $35 copay if you are enrolled in the Cigna Gold Option