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English for Tourism & Hospitality (102) by Prof. Adel AlSheikh

Certainly
Certainly is also used to mean „yes‟.
Customer: Can I try this shirt on?
Salesman: Certainly. The changing rooms are over there.
Customer: Thank you.
Sure
Sure means „certain‟.
Jack: Excuse me. Can you help me?
Sophia: Sure. What can I do for you?
Jack: Do you know where the super market is?
Sophia: There‟s one just around the corner.
Jack Thank you.
More examples are given below.
„Will you do me a favor?‟ „Sure. What‟s it?‟
„Will you drive me to the park?‟ „Sure. Which way is it?.
„Will you come with me to the party?‟ „Sure. I‟d love to.‟

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