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Jessica J. Martinez
Marysville, CA 95901
C: (626) 488-8393
Martinez.Jessica.J@Gmail.com

JP Morgan Chase
1820 E. Sky Harbor Circle South, Phoenix, AZ 85034
Home Equity Loss Mitigation Relationship Manager
Responsible for managing the customer experience throughout the default modification process and afterward, serving as the
single point of contact for customer and approved third parties associated with real estate transactions relating to
foreclosure/bankruptcies and educate them on options available to resolve their delinquency.
 Maintain a pipeline of over 200 accounts.
 Prepare customer's file for underwriting. Review and perfect income, credit and asset documentation provided by the
customer completeness and accuracy.
 Accountable for obtaining the Chase and investor specific documentation requirements from the customer.
 Oversaw trial modification plan adherence and completion.
 Recommend and initiate loss mitigation options that are appropriate to the situation.
 Help train and develop employees through regular coaching.

Condo Properties
th
1452 W. 9 Street Suite E, Upland, CA 91786 2007 - 2009
Property Manager
Responsible for managing Homeowners Associations within private communities. Oversaw the maintenance of the common
areas and maintaining governing documents.

 Responsible for monthly inspection of properties and prepare violation letter. Resolve and obtain bids for
maintenance issues as well as small and large projects.
 Attended Monthly Board meeting and prepared minutes of meeting.
 Accounts Payable, Accounts Receivable, and monthly financial reporting

EDUCATION

Bachelor of Science in Planning with Honors, Arizona State University, 2014
 Minor in Sustainability
Associates in Business, Phoenix College, 2012