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FELIX MONGOSO

           Dispatch and Operations Manager – Menlo Worldwide Logistics, Corporate Office

               •   Negotiated truckload carrier rates; Generated new contracts from RFP results
               •   P & L responsibility; budget formulation and forecasting; Results: Exceeded Profit Share goals
               •   Managed and evaluated common carrier on-time delivery through root-cause analysis of late shipments; proactive carrier
                  management
               •   Oversaw operations of the Cross-Client Fleet Operations of 80 – 100 contracted carriers per month
               •   Supervised two Logistics Coordinators
               •   Directly reported to the Menlo Worldwide Vice President/Director of Transportation/Chief Operating Officer

           Logistics Manager – Menlo Worldwide Logistics (Dow Chemical)

               •   Project Start-Up Manager for two separate sites: Hired, trained and supervised five Logistics Coordinators that managed
                  Inbound and Outbound Truckload, Less-than-Truckload, and Intermodal shipments of over 2000 shipments per month onsite
                  at client’s of 21 loading facilities (Dow Chemical Operations – Freeport, Texas)
               •   Established and deployed all system operational processes used for carrier management
               •   Implemented procedures to report and manage carrier performance, vendor compliance, and confirmation of pick-up and
                  delivery of freight to Dow Chemical Transportation/Logistics Officers
               •   Researched and analyzed client carrier rates and established benchmark rates to reflect and report client cost-savings
               •   Developed and implemented business rules for contract carrier operations

           Work History

           Jan 2017 – Present: Budget Analyst - U.S. Department of Interior, Fish and Wildlife Service – Sacramento, California
           Dec 2013 – Jan 2017: Budget Technician - U.S. Department of Interior, Fish and Wildlife Service – Red Bluff, California
           Oct 2011 – Nov 2013:  Full-time Student - Pomona, California
           Mar 2011 – Sep 2011: Financial Technician, U.S. Department of Agriculture - Monterey, California
           Apr 2010 – Feb 2011: Self-Employed – Managing Home Daycare – Union City, California
           Aug 2001 – Mar 2010: Quality Assurance Manager, (Active-duty) California Air National Guard - Moffett Field, California
           Aug 1999 – Jul 2001: Operations Manager, Hewlett Packard (contractor), Menlo Worldwide - Sunnyvale, California
           Aug 1998 – Jul 1999: Dispatch Manager, Menlo Worldwide Corporate Office - Redwood City, California
           (Concurrently employed by the California Air National Guard - Financial Manager - 1/98 to 2001)
           Jul 1997 – Jul 1998: Transportation Manager, Herman Miller (contractor), Menlo Logistics - Cranbury, New Jersey
           Apr 1981 – Oct 1992: U.S.A.F. (Active-Duty) – NCOIC, Military Pay; NCOIC Travel; Training NCO; NCOIC Paying and Collecting

           Education and Training

               •   Bachelor of Science in Technical Management; minor in Small Business Management & Entrepreneurship - DeVry
                  University - Pomona, California (GPA: 3.6 – April 2013) Honors: Cum Laud
               •   Pursuing MBA, Accounting and Financial Management (60% complete) – Keller Graduate School of Management
               •   Associates in Applied Science, Financial Management - Community College of the Air Force
               •   U.S. Air Force Non-commissioned Officer Academy – Correspondence Course
               •   U.S. Air Force Non-commissioned Officer Leadership School – 4-Weeks In-Residence, Riverside, California
               •   USAF Supervisor Orientation Course - Seminar
               •   USAF Career Specialist Craftsman Course (7 Skill-level) - Correspondence
               •   USAF Technical School: Military Pay Specialist
               •   Putting the Customer First – Dale Carnegie Seminar
               •   Certification: Security Plus Boot Camp - CompTIA
               •   Human Communication Seminar – Eastern Washington University
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