Page 316 - CRESTRON HOME OS-3

l Connection Status: Indicates the connection state between the system and the voice
control service. If the system is enabled but unable to connect to the service, additional
details are provided in the message logs.

NOTES:
l When the Connection Status is not Connected, the system is unable to connect to
the voice control service. To fix this, navigate to the registration portal and delete
the control system from the portal.
l If the system is registered and connected, but voice commands are not working,
ensure that Crestron is enabled on the voice service provider’s app.

Remove Voice Control Services

Voice control services can be removed if the services are no longer used or if a Crestron Home
processor is being replaced. Voice control services can be removed using the Crestron Home
Setup app or the Crestron Admin Portal for Voice Control Systems.

l Using the Crestron Home Setup App (below)
l Using the Crestron Admin Portal for Voice Control Systems (below)

NOTES:

l The homeowner's Amazon or Google credentials may need to be entered to unregister
the old processor.
l To enable or disable control of a specific room or load, navigate to the Voice Control tab
in the configuration settings for the room or load. Loads without a Voice Control tab are
not compatible with voice control.
l To enable voice services on a TSR-310 that has been added to the Crestron Home
system, refer to the Performance UI for TSR-310 Operations Guide (Doc. 8410) at
www.crestron.com/manuals.

Using the Crestron Home Setup App
Remove voice control services using the Crestron Home Setup app when the Crestron Home
processor is available.

To remove voice control services using the Crestron Home Setup app, follow these steps:
1. Tap Unregister.. The registration credentials are cleared from the system and the voice
control administration portal.
2. Tap OK in the dialog box that is displayed to unregister from voice control services, or tap
Cancel to cancel unregistering the system.

Using the Crestron Admin Portal for Voice Control Systems
Remove voice control services using the Crestron Admin Portal when the Crestron Home
processor is not available.

316 • Crestron Home™ OS Product Manual — Doc. 8525Z