Page 14 - Pancake Supply Chain Co-op, Inc. 2017 Annual Report
P. 14

AWARDS
































               FOOD VENDOR                                                 DISTRIBUTOR


                    OF THE YEAR                                                OF THE YEAR











              Direct Pack Inc was recognized as the                       The 2017 Distributor of the Year recipient was
              IHOP’s “Vendor Partner of the Year.”  The                   Gordon Food Service. Not only did this year’s
              award distinguishes excellence in service                   winner excel in making daily contributions
              to the system, and 2017 nominees were                       in the form of reliability, accuracy, and
              selected from across the food, non-food,                    service, but they went above and beyond to
              and distributor categories. This year’s award               respond in the face of an historic disaster to
              winner was introduced as a new supplier                     ensure continuity of supply. We don’t think
              in 2017 and played an instrumental role                     of disaster response plans every day, but
              with the IHOP Meals To Go program.  They                    they make all the difference between the fine
              came to CSCS and IHOP with an exclusive                     line of devastation and survival in the face
              and innovative product, and then delivered                  of something as fierce as Hurricane Harvey.
              for the system by meeting an aggressive                     Gordon Food Service’s response included
              implementation timeline.  Direct Pack’s                     transitioning all of their business from their
              communication, creativity, and ideation with                center in Houston to supporting us out of their
              IHOP resulted in fantastic to-go packaging                  Dallas facility and flying in personnel from all
              that truly stands out from the competition.                 over the country to assist.  Truly remarkable
                                                                          performance. While Harvey only impacted one
                                                                          region of the country, we can all appreciate
                                                                          the level of planning and execution displayed
                                                                          because of their commitment to the IHOP
                                                                          system.






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