Page 568 - Board Member Onboardin August 2019

Distribution Management

 Monitor and report distributor service
 Monthly collective service
 Weekly individual restaurant service

 Distributor rank
 Focus on distributor poor performance cause and plan for improvement
 Distributor driver and warehouseresource status

 Assist and monitor Member/distributor issue resolution
 Conduct conference calls to drive resolution
 Participate in Member/distributor meetings

 Annual distributor business reviews

 Distribution satisfaction survey

 Annual by distribution system
 Market/region as needed

 Distribution transitions