Page 31 - New Employee Onboarding
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Member Maniac Week
Each year we celebrate our Member Focused company value by conducting Member Maniac
Week, a week where we attempt to contact every Member of the Apple and Pancake Supply
Chain Co-ops to find out how we can improve and add greater value. Each associate calls seven
to eight Members to ask for feedback on specific questions. The results are reviewed and
presented at a MAT (Monthly All Team) meeting. The valuable feedback is used in strategic
planning to allow us to better serve our Members. 2016 was our fifth year of MMW, and we
were able to connect with 238 Members.
