Page 2 - Newsletter
P. 2
FORWARD MOTION | Issue 1 2
The California
Redwoods
Customer Services’ Mission to Become A Tall Tree
Contributed by Ashley Durham
Customer Service has adopted “become the
tallest tree in the forest” as their motto and
credo this quarter.
The program involves a commitment on
behalf of the customer service team to 4
steps that they are focused on
accomplishing. One is these is centered
on “self-evolution”—a goal of personally
evolving with the ongoing evolution of P&H.
NEED TO GET A TRUCK TO FLORIDA?
ASK ERIN!
Contributed by Ashley Durham
Truck contributed by Erin Cook.
by finding truck service going into
Venice, Florida, for a great price! Erin
hit a double by saving money for
It seems that there has been an ongoing P&H, AND supplying a fast
challenge in finding trucking service to turnaround service for our customer!
Florida. The lack of service has led to
increased costs even when service can be NOW THAT’S A TALL TREE!
found. Erin Cook hit the jackpot recently
This photo, provided by Jorge Cascaus, who
generously provided a video log of the event.
The customer shown in the photo was actually
in the booth and was not paid for his
participation.
For those of you who are not aware of it, Let us know if you have community or
P&H does have a Facebook page and a personal causes that you’d like to have
Twitter site now. We do actually occasionally considered for “shares”.
update with current events, photos and
videos. There currently is a very funny video of our
sales team entertaining at EuroShop a couple
The URL (internet address for P&H Facebook weeks ago on Facebook.
is https://www.facebook.com/pages/PH-
Casters/361305927229496 As always, we love content, because without
content, the world tends to be a fairly boring
And Twitter is @phcasters. place. Just think of a revolving blue ball with
no people on it.
We don’t post photos and personal
information about employees without their Who is going to read about that?
permission unless the event is already a
public one.
The California
Redwoods
Customer Services’ Mission to Become A Tall Tree
Contributed by Ashley Durham
Customer Service has adopted “become the
tallest tree in the forest” as their motto and
credo this quarter.
The program involves a commitment on
behalf of the customer service team to 4
steps that they are focused on
accomplishing. One is these is centered
on “self-evolution”—a goal of personally
evolving with the ongoing evolution of P&H.
NEED TO GET A TRUCK TO FLORIDA?
ASK ERIN!
Contributed by Ashley Durham
Truck contributed by Erin Cook.
by finding truck service going into
Venice, Florida, for a great price! Erin
hit a double by saving money for
It seems that there has been an ongoing P&H, AND supplying a fast
challenge in finding trucking service to turnaround service for our customer!
Florida. The lack of service has led to
increased costs even when service can be NOW THAT’S A TALL TREE!
found. Erin Cook hit the jackpot recently
This photo, provided by Jorge Cascaus, who
generously provided a video log of the event.
The customer shown in the photo was actually
in the booth and was not paid for his
participation.
For those of you who are not aware of it, Let us know if you have community or
P&H does have a Facebook page and a personal causes that you’d like to have
Twitter site now. We do actually occasionally considered for “shares”.
update with current events, photos and
videos. There currently is a very funny video of our
sales team entertaining at EuroShop a couple
The URL (internet address for P&H Facebook weeks ago on Facebook.
is https://www.facebook.com/pages/PH-
Casters/361305927229496 As always, we love content, because without
content, the world tends to be a fairly boring
And Twitter is @phcasters. place. Just think of a revolving blue ball with
no people on it.
We don’t post photos and personal
information about employees without their Who is going to read about that?
permission unless the event is already a
public one.
