Page 16 - Graypvine December 2020

Quality

with Trey Griffith
Director, Quality

Purpose: I know I have written about this topic “Much like our purpose
before in a previous article, but this is a subject that I statement says, the focus of
really feel we need to focus on for the future. What’s
your purpose when you get up in the morning? Is it Quality is to have an intention
to be the best version of you that you can be? Is it when we start our next task.
to make sure that you do a good job at work today? With that in mind, we want
I would like to think you would answer yes to both
questions, and if that’s the case, you must put some to introduce a new saying

16 simple things in place to ensure you are going to do from our Quality front: “Know
your best.
Much like our purpose statement says to “make a Before You GO!”
difference in people’s lives by creating unforgettable
customer experiences and great projects,” the all the information you have available before you make
focus of Quality is to have an intention when we start a decision to review a submittal or contract, or before
our next task. With that in mind, we want to introduce you can review what’s being put in place on the jobsite.
a new saying from our Quality front: “Know Before Soon we’ll be sending the graphic shown below to
You GO!” This is pictured as a “field” type of thinking all of our jobsites, and we ask that it be posted in the
in our new graphic, but it truly translates to all our trailer for everyone to see. The perfect place for this
respective positions in the company. You must know would be above the plan table or on a wall next to the
all the available information for your task before you table where our coordination meetings are held (once
begin the next step. For example, before you walk we get back to normal of course). Our primary goal is
out of the trailer to look at an item one of our trade to get these posters up in the main area of the trailer
partners is installing, you’ll need to know the three for all to see and be reminded of the new saying daily.
basic documents of your project: spec, drawing and So the next time you leave the trailer, or move on to
submittals. You can apply the Know Before You Go! the next detail, or start that scope of work… whatever
Principle to your daily activities. It’s necessary to know your purpose is... Know Before You GO!