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PROPRIETARY AND CONFIDENTIAL DRAFT 28/Feb/03

                   Service Parts Ordering
                   Chapter 5: Parts List
                                 To order parts on-line, go to www.hill-rom.com. When ordering parts on-line,
                                 do not use the numbers in parentheses after the part number (see table 5-1 on
                                 page 5-8).

                                                    Table 5-1.  On-line Ordering Example

                                       For Part                   Use            Do Not Use

                           30-point master door assembly      205707        205707 (6819)
                           Master module without area         205729        205729 (6819)



                                 Terms:
                                   • Net 30 days

                                   • F.O.B. Batesville, IN

                                   • Prepaid shipping charges added to invoice
                                   • All orders shipped UPS ground unless specified

                                 Address all inquiries to:

                                     ATTN TECHNICAL SUPPORT—PARTS
                                     HILL-ROM COMPANY, INC.
                                     1069 STATE ROUTE 46 E
                                     BATESVILLE IN 47006-9167

                                 Address all return goods to:

                                     ATTN SERVICE STORES
                                     DISTRIBUTION CENTER DOOR D23
                                     HILL-ROM COMPANY, INC.
                                     COUNTY ROAD 300E
                                     BATESVILLE IN 47006-9167

                                 NOTE:
                                 To eliminate possible delays or incorrect billings, do not return any items
                                 without a Return Material Authorization (RMA) number. When a return is
                                 requested, an RMA packet is included with each order. This packet includes an
                                 RMA number, instructions, and a shipping label. If an RMA number is not
                                 available, obtain one by calling Hill-Rom Technical Support at
                                 (800) 445-3720.













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