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Contents

1. Project specification ..................................................................... iv
1.1 Formal client ................................................................................................................................. iv
1.2 Project leader ................................................................................................................................ iv

1.3 Current situation ........................................................................................................................... iv
1.4 Justification ................................................................................................................................... iv

1.5 Product .......................................................................................................................................... iv
1.6 Deliverables and non-deliverables ............................................................................................... iv
Deliverables ..................................................................................................................................... iv

Non-deliverables ............................................................................................................................. iv
1.7 Constraints ..................................................................................................................................... v

1.8 Risks ................................................................................................................................................ v
2. Project phasing ............................................................................ vi
3. Management plan ........................................................................ vii
3.1 Money .......................................................................................................................................... vii

3.2 Communication ............................................................................................................................ vii
3.3 Skills.............................................................................................................................................. vii

3.4 Quality .......................................................................................................................................... vii
3.5 Information ................................................................................................................................. viii
3.6 Time ............................................................................................................................................. viii

3.7 Organization ................................................................................................................................ viii
3.8 Method of working ....................................................................................................................... ix

4. Research ..................................................................................... ix
4.1 Research ........................................................................................................................................ ix
4.2 Research Questions ...................................................................................................................... ix

4.3 Research approach ........................................................................................................................ x

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