Page 36 - تنظيم وإدارة المنشأت السياحية والفندقية 2023- 2024
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24- Misconnection:
     A passenger who due to late arrival or non- operation of
     his original delivering flight arrives at the interline point
     too late to board his original receiving flight.

 ;----------CAI                      (if "BA" is cancelled or delayed
                                              passenger will not catch
BA
                                           Receiving flight)
 ;----------LON----------;

                             SQ

           SIN------------;

25- No show:
     Means a failure to use a reserved seat for reasons other
     than misconnection.

(Incase of misconnection it is not consider no show).

26- No record:
     Is a condition which exists whenever a passenger
     presents a ticket for reserved space but the boarding
     member has no record of ever confirming or receiving
     booking for that reserved space.

27- Downgraded passenger:
     A passenger who held a higher class of service ticket than
     the class in which he rode.

      This could be due an overbooking in the higher class of services.

28- Upgraded passenger:
     A passenger who held a lower class of service ticket than
     the class in which he held.

      This is could be due an overbooking in the lower class of services.

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