Page 8 - October 2020 Ulupono

Castle to undergo two virutal TJC Surveys
by Rachel Dick, Director of Quality
Adventist Health Castle has two Joint Commission (TJC) Disease Specific Certification (DSC) surveys coming up, total hip/total knee arthroplasty and stroke. These will both be virtual surveys.
Our total knee/hip survey will happen any time after October 20 and our stroke re- certification any time after November 2. DSC surveys evaluate our current care
models and give a framework for improvement. For example, better patient outcomes
by reducing variation in clinical processes -all stroke patients get the same standard assessments, and treatment protocols within certain time frames. It provides an objective assessment of clinical excellence and helps us to improve efficiency and outcomes.
Certification requires monitoring performance measures as well as the formulation of
a performance improvement plan. Performance measure data and our performance improvement plan are shared at staff meetings, in staff areas, and through interdisciplinary team meetings (ie joint care and stroke teams). For example, one of the performance measures which is also part of our performance improvement plan is to achieve same day ambulation for 90% of our hip and knee patients. Same day ambulation is a clinical practice guideline that aids in recovery and improves outcomes. In 2019, same day ambulation for total knees was 74% and for total hips it was 77%. So far in 2020, our rate of same day ambulation is 94% for total knees and 93% for total hips. We have achieved this amazing improvement through anesthesia changes, patient and staff education, as well as improved documentation. This is a true testament to our goal to chase zero and constantly improve patient outcomes.
TJC DSC certifications are important for Adventist Health Castle as it provides our community with proof that our program meets the rigorous standards of the Joint Commission. Please join us as we prepare for this exciting opportunity.
Microsoft Authenticator enables app lock by default for
extra security
You may have noticed a recent change when you try to access Adventist Health resources that require multi-factor authentication (MFA).
If you use the Microsoft Authenticator application to receive MFA, you may be asked to authenticate using your device pin or biometrics (facial recognition, fingerprint or iris scanning) every time you open authenticator. That’s because Microsoft has made this option, called app lock, a default of using authenticator on the iPhone if
your mobile device is already configured for biometrics as a security feature.
This change affected iPhones earlier this month. Microsoft will make this option a default for Android starting September 1 and rolling out through the end of September.
App lock helps keep your app information and app settings more secure. This extra layer of security can be useful in cases where you leave your phone unlocked and walk away, a passerby cannot approve the notification for you and access your protected information.
If you prefer to not have this option, all
you have to do is go to the Microsoft Authenticator app settings and turn off app lock.
If you have not yet registered for MFA, you can do so by going to mfa.ah.org. If you have any questions, please contact the IT support center at 916-406-2222.
8 | ULUPONO - OCTOBER 2020