Page 18 - GIADA-Oct 2017-Final

COMPLIANCE

Continued from page 14 knowledge of all the various kinds of lifts is not done in compliance with the GLBA,
and their manufacturers should conduct you enable anyone with a camera-equipped
Lift maintenance these inspections. smartphone to capture NPI data that can
Have your dealership’s service and put your business and its customers at risk.
6 body shop lifts inspected annually. Lift operators should receive refresher
Inspections should include the hydraulic maintenance and safety training. People By taking the time to check the route of
system, valves, hoses, cables, chains, pins, who operate lifts must be trained on the your dealership’s business operations,
spindles, electrical system, ramps, runway specific lift they use. Keep records of all you can avoid these potentially costly and
stops, locks, and safety features. training, too. damaging compliance potholes. n

Compile and properly maintain all lift NPI security A former auto dealer and operator,
maintenance records. An unbiased Managing nonpublic information Terry Dortch is president of Automotive
third party typically performs superior 7 (NPI) records is mandated by the FTC Compliance Consultants, Inc., providing
inspections and identifies actual and and the Gramm-Leach-Bliley Act (GLBA) dealerships with complete compliance
potential areas of concern. These can or Privacy Rule. This information includes solutions. Reach him at terry_dortch@
then be corrected as necessary, meaning data you collect for customer transactions compliantnow.com.
lifts will be in good working order should for work orders, service invoices, parts
OSHA suddenly stop by. invoices, and other common dealership
documents—anything upon which Please visit our
A good place to start is to review the lifts’ nonpublic customer information appears. calendar of events
maintenance documents. The next logical on page 5.
step is to commission your own inspection. You must safeguard this data by securing
A qualified individual with extensive it from public view and access. When this

15%

OFF

YOUR FIRST

ORDER
DON’T GET LEFT BEHIND! OF FORMS

4G LTE TECHNOLOGY IS HERE! Enter coupon code
at checkout:
4G LTE is the only cellular network that will be growing, leaving behind older
technologies. If you are looking for a long term solution, look at our 4G LTE GPS
trackers. Find out how much more SVR Tracking can do for you besides basic locate. GIADA15
You’ll be amazed at how far we’ve come!
Call, Email or Text. We pride ourselves on providing the best training and giada.org/dealersupplies
support in the industry supported by a 3 year hardware warranty.
LIMITED TIME OFFER.
To take our tracker for a spin, EXPIRES OCT 31, 2017.
Call or Text 770-871-0051.
E-Mail aragps@mailga.net
Visit us online at
www.aragps.com ARA GPS

16 | GIADA Independent Auto Dealer OCTOBER 2017