Page 12 - The Argyll Standard - October 2019
P. 12

PEOPLE & TRAINING


              OUR PEOPLE, OUR MEMBERS & OUR PERFORMANCE

               National Customer Service Week (NCSW) took place on Monday 7th to Friday 11th October
             2019. It was an excellent opportunity to recognise the importance of premium customer service
             achieved through our people when supporting our members.




























           National

       Customer Service



                  Week





               We embraced the occasion to embed our new 4 brand values and 4 lead behaviours.
             By bringing them to life within our teams, we saw how they linked the celebrations to the
             important role that customer service plays in our organisation.
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