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Terms & Conditions

GOODYEAR & DUNLOP TYRES (NZ) 4.4 In any case of defect or fault, our liability shall be limited to the purchase
price of the goods in respect of which the liability arises and we shall have no
Conditions of Sale Effective 1 April 2016 liability for any indirect or consequential loss or damage PROVIDED THAT this
Clause 4.4 shall not prevent a purchaser who is a Consumer from exercising
1.0 INTRODUCTION any remedy the purchaser may have under the Consumer Guarantees Act
These Conditions of Sale are expressly made subject to legislation conferring 1993.
rights of redress against sellers and manufacturers in respect of defective
goods insofar as you may be entitled to the benefit of it.
5.0 TERMS OF SALE/INTEREST
5.1 Terms are cash on delivery or, for account customers, on the due date shown
2.0 REPAIR
on the invoice accompanying the goods unless special arrangements have
Should any tyre or tube sold by us and been made.
2.1 Made in New Zealand and bearing an GDTNZ name and serial number or 5.2 If the purchaser does not make payment by the due date then the Company
2.2 Imported by us and bearing an overseas manufacturer’s name and serial reserves the right to charge interest on the overdue account at the Company’s
number bank overdraft interest rate. The interest to be charged with monthly rests.
2.3 Develop any fault which in our opinion is due to a defect in manufacture, 5.3 Payment of all moneys shall be without set-off or deduction of any kind
processing or material and which in our opinion precludes reasonable service unless the purchaser is a Consumer and is entitled to exercise such remedies
being obtained by the purchaser then provided such tyre or tube is returned pursuant to the Consumer Guarantees Act 1993.
within 14 days of the development of the alleged fault to us at the place
where the tyre or tube was sold or to any GDTNZ store with all transportation 6.0 PRICE LIST/CONDITIONS OF SALE
charges prepaid we will either –
The price list (if attached) and these Conditions of Sale cancel all previous
2.4 Repair the tyre or tube free of charge; or price lists and Conditions of Sale relating to the goods to which these
2.5 Make such allowance to the purchaser as we consider reasonable by way of Conditions of Sale apply.
reduction in the then current price for a new reconditioned or repaired tyre The price list and the prices specified in it are subject to change without
or tube as is appropriate after taking into account the service rendered by notice, and do not constitute an offer to supply.
the tyre or tube in question. Any tyre or tube so replaced shall become our We reserve the right to supply any order or orders in part or in full.
property and no cash refund will be made. All warranty adjustments must be
made on a properly completed warranty adjustment processing form. All accepted orders will be invoiced at prices current at date of supply.
7.0 RISK
3.0 DISCLAIMER
Where goods are delivered into the possession of a carrier for consignment
We expressly disclaim responsibility for any tyres or tubes supplied by us that
are to the purchaser by boat, air transport, road transport, rail or otherwise
the goods shall be deemed to be delivered to the purchaser and to be at his
3.1 Damaged by accident risk from such time as they have been delivered into the possession of such
3.2 Fitted to or used on rims or wheels not to the appropriate or legal carrier notwithstanding that we may pay or bear the freight charges or any
specifications or those specifications specified by any tyre industry part of them.
association or by the manufacturer of the motor vehicle in question.
3.3 Used on wheels or rims out of alignment, damaged or rusty. 8.0 RETURN OF GOODS
3.4 Improperly inflated or used with substitutes for air not recommended by us. Goods will only be accepted for return with prior approval of the Company.
3.5 Used to carry loads beyond or used to run at speeds higher than the ratings Returns up to 14 days from delivery will be accepted without penalty. After
marked on the tyre or specified by any tyre industry association or by the 14 Days GDTNZ reserves the right to charge a return Fee equal to 10% of the
manufacturer of the motor vehicle in question. price Goods bought on indent or at special or promotional prices may not be
3.6 Fitted to vehicles used in racing, towage, competitive trials and rallies, speed returned for credit. The Supplier must receive the original invoice or work
record attempts or for any other purpose which we consider abnormal. order with returned goods. Goods returned must be clean, undamaged, not
fitted or used, in order to qualify for a credit.
3.7 Altered, reprocessed or repaired in any way other than by or through us.

3.8 Bought second hand or blemished.
RETURNING GOODS FOR CREDIT
3.9 Used in conjunction with a valve not recommended by us.
Before the return of stock, dealers are required to obtain prior authorisation from
3.10 Treated with any sealant (whether before or after damage to the tyre or tube). the Regional Sales & Account Manager or a Customer Services Executive.
3.11 Improperly fitted or used. If stock is being returned because of a shipping error, please contact Customer
3.12 Used or fitted with under sized or over sized tube or flaps (such disclaimers Services on 0800 803 567 for authorisation prior to return of the stock.
being subject to the provisions of Clause 4.0). Products purchased on ‘Special’ are non-refundable / non-returnable.
4.0 LIMITATION OF REPRESENTATIONS/GUARANTEES ETC RETURNING GOODS FOR WARRANTY
Other than as expressly provided herein subject always to Clause 3.0: Tyres returned for manufacturer’s warranty need to be written up on a guard sheet
4.1 We make no representation and give no guarantee whatsoever in respect of with the appropriate Warranty Return Label stapled to the bead of the tyre, clearly
any tyres or tubes manufactured or sold or supplied by us; and showing your ALPHA CODE (eg. ATW, CBX).
4.2 All conditions and warranties whatsoever whether statutory or otherwise are The alpha code is your unique identifier and claims cannot be processed without this
hereby excluded in so far as the same may be lawfully excluded by agreement being attached to the bead of the tyre. Please note the driver may refuse to collect
between the parties to the contract; and the tyre without this information.
4.3 The Company shall not be liable in respect of any claim of any nature for any Please notate a short description of the anomaly on the label and crayon the
injury, loss or damage to any person or property caused by or arising out of appropriate area of the tyre to aid identification.
the use of any tyres or tubes manufactured, sold or supplied by us.
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