Page 118 - FLL Virtual Binder 2018

5.
B. Gives two positives and one next time.
To provide balanced feedback, a coach:
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6. The formula for giving constructive feedback to redirect behaviours
is:
D. All of the above.
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7.
8. To ensure you give feedback that is meaningful: D. All of the above.
To handle objections like a pro, a coach:
B. Probes, restates, and overcomes objection.
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The art of questioning is an important skill for coaches. Open
9.
D. All of the above.
questions:
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Which of the following are good examples of coaching language that
10.
C. Well done in the meeting – you asked specific questions to generate
.
builds motivation?
ideas and engage everyone in the discussion.
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Front Line Leadership Module: Dealing with Differences
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