Page 189 - FLL Virtual Binder 2018

TIPS
Tips for Flow Diagrams
P Define the current practices of the process. Start by clearly specifying the beginning and end points.
P Wherever possible have more than one person involved in creating the flow diagram. This will minimize oversights and inaccuracies.
P Use flip chart paper and blackboards to create a flow diagram so that there is room for changes and additions.
P Start with a simple - less detailed - flow diagram to get the hang of it, then look at activities and decision points in more depth to identify possible method improvements for problem areas.
P Let other knowledgeable people check the flow diagram after it is completed to ensure that you have included everything.
How are Value Stream Mapping and Problem Solving Tools Used Together?
Problem solving tools and value stream mapping are very powerful when used together. A Value Stream Map shows all the steps, both value add and non value add, in your processes. The VSM shows the ‘what’ or the current state of the process, but does not always tell the reason ‘why’ you have a waste. Problem solving tools can be used to ‘drill’ down on data in the VSM to get to root cause.
PDCA
• A powerful problem solving methodology that helps teams work effectively on CI
Problem Solving
Plan
1. Select Focus Problem
2. Gather Data & Investigate
3. Identify Root Causes
4. Brainstorm Possible Solutions 5. Develop Solution Plan
Teams need Structure
Act / Adjust
9. Capture Improvements & Standardize
10. Evaluate Team & Next Steps
Continuous Improvement
Check
Do
6. Implement Solution Plan
7. Verify Results (Compare with 2. Above)
8. ConfirmAcceptance
Following the PDCA model will allow your team to have a systematic approach or ‘check list’ to solve problems and be more effective at solving problems.
Front Line Leadership Module: Problem Solving
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