Page 199 - FLL Virtual Binder 2018

D. All of the above
3
A.S.K. Me! Answer Guide
1. A problem is recognized as:
C. A deviation from standard and an opportunity for C.I.
&Page: 3
Which of these is not a problem solving tool?
2.
D. Venn Diagram
&Page: 3
3. For effective brainstorming:
A. Give some indication of the next step so that people will know what will happen to their ideas
&Page: 4
4. When using cause and effect diagrams:
A. Don’t overload the fishbone &Page: 7
5. Which is not true of check sheets? D. They help to maintain subjectivity &Page: 9
To construct a Pareto chart, select the problems that are to be compared and ranked by:
6.
D. All of the above
&Page: 10
7. A flow chart helps to:
D. Find inefficiencies in a process flow Front Line Leadership Module: Culture and Change
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