Page 197 - FLL Virtual Binder 2018

2. Which of these is not a problem solving tool?
A. Value Stream Maps
B. Tally Sheets
C. Pareto Diagrams
D. Venn Diagram
3. For effective brainstorming:
Give some indication of the next step so that people will know what will happen to their ideas
B. Allow maximum freedom by not specifying a focus
C. Don’t stop proceedings if you don’t understand, just clarify later
D. Convey ideas louder than everybody else to sound convincing
4. When using cause and effect diagrams:
A. Don’t overload the fishbone
B. Don’t overload the cactus
C. Categorize causes and solutions
D. Consider all external factors for completeness
5. Which is not true of check sheets?
They are an easily understood form to illustrate how often certain events are happening
B. Translates opinions into facts
C. They promote ownership and interest in the success of a project
D. They help to maintain subjectivity
To construct a Pareto chart, select the problems that are to be compared and ranked by:
A. Brainstorming
A.
A.
6.
Front Line Leadership Module: Culture and Change
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