Page 54 - FLL Virtual Binder 2018
P. 54

 A.S.K. Me! Answer Guide
1.
D. All of the above.
The following acts as a filter to block effective communication:
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To actively listen we:
2.
D. All of the above.
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To communicate more effectively with a person using a People
3.
oriented communication style:
Use an informal style and show how the idea meets people’s needs and is supported by other team members.
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To communicate more effectively with a person using an Idea oriented
Try to relate the topic to a broader concept or future vision and emphasize the creativity and uniqueness of the idea.
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5. To communicate more effectively with a person using a Process
oriented communication style:
C. Be factual, organized and logical in presenting your idea.
B.
4.
communication style:
A.
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To communicate more effectively with a person using an Action
6.
oriented communication style:
D. Focus on the outcome first and briefly provide your recommendation without offering many alternatives.
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Front Line Leadership Module: Performance Management
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