Page 3 - 3CX Edition 1 ITEXPO EDITION 2015

January 2015 3CX Drilldown 3
Businesses on the Move - Boosting

Mobility with Uniied Communications

OWith the need to create
ver the past few years, mobility has when out of the oice. Today, most companies are ALLERY
allowed businesses to grow and develop beneiting from some form of mobility, whether it a more mobile workforce
the way in which they work and to
increase productivity. Following the exponential be allowing employees to access their work email, or by implementing more sophisticated solutions being identiied as the by Bianca Allery,
growth in the accessibility of mobile devices in to enable connectivity to the company’s phone Marketing Manager, 3CX
recent years, the potential for working ‘on the go’ system at all times.
second most popular
and the beneits that accompany it can no longer mobility is proving to be a major priority for Even in it’s simplest form, mobility is allowing reason for adopting
be ignored.
business.
companies to improve the way they do business
With the need to create a more mobile and most importantly, gain a competitive edge.
uniied communications
workforce being identiied as the second STAY AHEAD OF THE COMPETITION
(InformationWeek, 2014),
most popular reason for adopting uniied With the increase in availability of public WiFi and TAKE YOUR OFFICE WHEREVER YOU GO
mobility is proving to be a
communications (InformationWeek, 2014),
3G/4G, it has never been easier to stay connected
With 60% of employees carrying out work
major priority for business.

communications outside of oice hours (Ofcom,
2014), enabling mobility is a key concern for the
majority of businesses.
Perhaps the most attractive aspect of UC
solutions therefore is the one number concept
which allows employees to take their oice
extension number with them wherever they
go; important calls won’t be missed and it’s no longer necessary to give out multiple phone
numbers or even worse, personal mobile
numbers. Very simply, your oice is wherever
you are, meaning that working from home has
never been easier and time spent commuting
need no longer be a drain on time and proits.

BOOST YOUR BUSINESS’
PRODUCTIVITY
he beneits of mobility are noticeable for
both employer and employee. Companies can
see impressive cost savings as mobile bills are
reduced and productivity and time management
is improved.
Meanwhile, employees can enjoy the beneits
of more lexibility and maintaining better
customer relationships with the ability to be
more responsive. With other features such as the
ability to set your availability and to view your colleague’s presence, employees are also better
able to utilise their time.
Employees now have the power to develop
a communication set-up that works for them;
in a study with CTrip by Stanford University,
the travel website based in China found that
productivity among teleworkers rose by
9.5% - 13% when they were allowed to work
from home. A third of this increase could be
attributed to the quieter working environment
while the other two thirds was due to the
employees having worked more hours. (Harvard
Business Review, 2014).

GETTING YOUR BUSINESS MOBILE
In order to achieve the full beneits mobility
can ofer, a carefully considered strategy is
important. Firstly businesses need to look for
a sotware-based uniied communications
solution which includes secure and easy-to-use phone clients for all operating systems, so with
whichever device your employees choose they
can keep in touch.
Additionally, investing in a solution which
leverages WebRTC is a no-brainer, as this
technology is set to revolutionize the uniied
communications market. With WebRTC, there
is no need for additional plugins or sotware
in order to take part in web meetings or video
conferences; in just a few simple steps you’re all
set and ready to go.
Moreover, a corporate UC solution is an
investment for the future- a high quality vendor
will provide a fully functional communications
system which will increase productivity and
ofer a professional experience. ■

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