Telecom Reseller March April 2014
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Patterson
Power Protection for Vital Equipment
Mid-market
companies:
8 key questions for your
future IT services provider
By Pat Patterson, Avaya Client Services
R
ecent data shows that the “great
thaw” (tinyurl.com/mas8d83) con-
tinues and the economy is coming
back. Unemployment is less than 7 percent, the GDP expanded at the rate of 3.2 per-
cent, IT spending is returning to pre-2008
growth rates, a plethora of new technolo-
gies, and aging hardware have led to a new
dawn of opportunity. Many of America’s
mid-market IT managers are now anxiously
catching up to their larger competitors.
In fact, the continued economic resur-
gence has led to 79 percent of IT pro-
fessionals suggesting that their 2014 IT
budgets would either remain the same or
increase (tinyurl.com/n44hhsv) over 2013,
a year that enabled many mid-market IT
departments to begin rebuilding.
See PATTERSON, page 6
B
yrd
Business
continuity:
Surviving the storm
BAy David Byrd, CMO, ANPI – dbyrd@anpi.com
s this year’s spring storm season
approaches, the only good news is
that the spike in damaging thunder-
storms, including some capable of produc-
ing tornadoes, will be delayed until May
and June. But a late storm is still a storm,
whether literal or operational, and you need
to be prepared for the worst.
Although no executive reading this arti-
cle would disagree with the above state-
ment, only 52% of small businesses claim
to have a business continuity plan, and
only 28% of those say they have reviewed
it recently to ensure it is up to date and still
effective. Not surprisingly, small businesses
lag their larger counterparts in understand- ing the risks associated with not having a
plan. AT&T’s 2012 Business Continuity
Study found that 86% of companies
See BYRD, page 4
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