Telecom Reseller March April 2014

Ei
MINUT ORETEL
3CX
ORTEL
LOUD
SPECIAL CONFERENCE EDITION
MANSH5
MITEL
PORT SHC
AGE 23
PAGE REPAGE 27
PAGE 5
P

RUFFIN MEDAK HUSSAIN PERCY
Planet
Page 28 Page 13
Page 20 Page 3
CLOUD COMMUNICATION ASCDI
ITEXPO
CiscoLIVE
INTEROP
ACUTA
WebRTC
ALLIANCE
Brussels, Belgium Las Vegas, NV San Francisco Las Vegas, NV Dallas, TX
For details visit June 4–6 BYRD CROSS LEWIS NIXON August 11–14 May 14–20 Mar 31–Apr 13 April 2 Page 11
cloudcommunica- tions.com
ascdi.com
Below Psage 5
Page 17 Page 17
tmcnet.com
ciscolive.com
interop.com
acuta.org

TelecomReseller
A
TM

(360) 260-9708
THE NEWS SOURCE FOR UNIFIED COMMUNICATIONS, CLOUD & COLLABORATION
telecomreseller.com March/April 2014

NETWORKS • IP/IP-PBX • VOIP • SIP • SOFTWARE • SERVICE • MAINTENANCE

Patterson
Power Protection for Vital Equipment

Mid-market

companies:
8 key questions for your
future IT services provider

By Pat Patterson, Avaya Client Services
R
ecent data shows that the “great
thaw” (tinyurl.com/mas8d83) con-
tinues and the economy is coming
back. Unemployment is less than 7 percent, the GDP expanded at the rate of 3.2 per-
cent, IT spending is returning to pre-2008
growth rates, a plethora of new technolo-
gies, and aging hardware have led to a new
dawn of opportunity. Many of America’s
mid-market IT managers are now anxiously
catching up to their larger competitors.
In fact, the continued economic resur-
gence has led to 79 percent of IT pro-
fessionals suggesting that their 2014 IT
budgets would either remain the same or
increase (tinyurl.com/n44hhsv) over 2013,
a year that enabled many mid-market IT
departments to begin rebuilding.

See PATTERSON, page 6
B
yrd

Business

continuity:
Surviving the storm

BAy David Byrd, CMO, ANPI – dbyrd@anpi.com
s this year’s spring storm season
approaches, the only good news is
that the spike in damaging thunder-
storms, including some capable of produc-
ing tornadoes, will be delayed until May
and June. But a late storm is still a storm,
whether literal or operational, and you need
to be prepared for the worst.
Although no executive reading this arti-
cle would disagree with the above state-
ment, only 52% of small businesses claim
to have a business continuity plan, and
only 28% of those say they have reviewed
it recently to ensure it is up to date and still
effective. Not surprisingly, small businesses
lag their larger counterparts in understand- ing the risks associated with not having a
plan. AT&T’s 2012 Business Continuity
Study found that 86% of companies

See BYRD, page 4

CHANGE SERVICE REQUESTED
33406
The Bureau, Inc.
Stuart, Florida 34995-1826
PAID
P.O. Box 1826
U.S. POSTAGE
TELECOM RESELLER
PRSRT STD