Page 17 - Telecom Reseller March April 2014

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UCNetworks
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The Voice of Unified Communications and Collaboration

NixoN

Off-site, out of
mind? Not so
fast: On-site power with

cloud services

By Duston Nixon, Marketing Communications Specialist,
Minuteman UPS
oving telephone systems, serv-
ers, and data storage offsite has
become a top priority for busi-
nesses of all sizes, usually with a hefty list
of requirements to ensure reliability.
The feeling is often out of sight, out of
mind once these services have been acti-
See Engage Cloud at:
vated. The reality, however, is that they are
Enterprise Connect 2014 only as reliable as your own infrastructure.
Booth 401
How can you ensure a steady link to your
March 17-20, 2014 cloud? It starts with reliable power.
Orlando, FL
A Strong Connection Begins with
Strong Power
Cloud-Based Call Recording & WFO Ideal for All cloud services, no matter how reli-
able, depend on a simple internet connection

SaaS and Other Hosted Service Providers
See NIXON, page 26

Lewis
One of today’s hottest trends in SaaS is the growing ranks of
contact centers and businesses seeking cloud-based solutions
Encrypting the
for call recording, quality management, and other workforce wave of big data
optimization (WFO) services.
Part 1
TelStrat’s Engage Cloud lets you tap this highly profitable
market to upsell your existing VoIP subscribers and reach By Jonathan Lewis, director of product marketing, SSH
entirely new customers. Best of all, you can do this with:
Communications Security
What inventory should be transferred
• No capital or other up-front investment
to which warehouse? How are customers
• Your existing infrastructure
using our website? How are the markets
trending? Today, you can use Big Data
• TelStrat handling all implementation & system management
to help inform business decisions across
Engage Cloud is highly affordable and flexibly priced, with industries. The prevalence of Big Data –
both subscription and perpetual license plans available.
and its ecosystem of applications and uses
– has ballooned over the past decade. With
Your contact center and business customers are demanding increasingly easy and cost-effective tools
these recording & WFO services in ever increasing numbers. available to analyze – and monetize – mas- sive amounts of data, organizations are
discovering new ways to solve problems
Don’t miss your chance to generate significant additional rev- and extract value.
enue with these business-critical services for no up-front cost!
Traditionally, corporate staff controlled
Big Data applications, but as the uses of
Contact your authorized telecom equipment reseller or Big Data have proliferated the apps have
TelStrat for more information and a live demo!
filtered down to the departmental level as
well. The pioneers of Big Data weren’t
especially concerned about security at the
onset, yet as its use becomes more wide-
spread organizations must take significant
steps to ensure that Big Data analytics’
access to data is protected. And they need
to act quickly; there’s a lot of ground to
Call Recording I Quality Management I Coaching & E-Learning I Screen Capture I Speech & Desktop Analytics I Workforce Management cover.
sales@telstrat.com | 972-543-3500 | www.telstrat.com
See LEWIS, page 25

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