Page 3 - 3CX Q2 2015

May 2015
3CX Drilldown 3
How Uniied Are Your

Communications?

J
ust because your organization uses Skype for ALLERY
corporate instant messaging and a diferent
vendor to support messaging for remote
by Bianca Allery,
workers doesn’t mean your methods are state-of- the-art or even integrated in the most seamless and Marketing Manager, 3CX
eicient manner.
Uniied communications (UC) solutions,
your company’s productivity and bottom line.
on the other hand, provide these same types of An integrated UC system that provides a robust
communications and collaboration tools, but over a set of features in a single interface will enhance
single interface, rather than spread across multiple communications and collaboration for small-
platforms and products.
business and eterpriselevel communications alike.
An abundance of disparate communications Let’s take a look at just some of the beneits of a UC
applications could be subtly chipping away at
system:

EASE-OF-USE
UC systems are designed to provide the most
proicient operability for end users. Conversely,
organizations that use a number of applications
for sending messages or Web conferencing,
for example, produce too many vendorspeciic
functions for employees to decipher and remain
productive. A proper UC system only requires
users to familiarize themselves with one interface,
which is manageable from a main screen. Users
can make calls, send messages and listen to
missed voicemails in one location.

COST SAVINGS
A UC system is a cost-efective alternative to any
business communications system with multiple
components. Using more than one product for
each mode of contact will start to burn a hole
in your company’s wallet. With a UC solution,
every method of communication—such as video
conferencing and presence—is available in one
product.
ELIMINATES APPLICATION CLUTTER
Does it take you upward of 15 minutes to get
settled at your desk in the morning? his may
be due to the time required to launch multiple
applications implemented as a pseudo UC
system. When you deploy a bestinclass UC
system, your startup time is noticeably shortened,
as you have just one interface to open to access
the same—if not more—communication tools.

SECURITY
he use of multiple applications for the diferent
communications channels used in modern
organizations increases the risk that security
standards become too complicated and diicult
for IT administrators to manage. Centralizing all
these communication channels into one interface
also insures that security settings and standards
can be monitored much easier and therefore
breaches are minimized. ■

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