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GALEA continued from page 1
No answer might cause
the guests to take their
food order elsewhere and
lose the hotel signiicant
Don’t let clunky old
revenue – plus they look phones ruin the look of
unprofessional.
your designer room
the phone system and display the guest name on
the screen for hotel staf to greet the customer
4 – LOWER YOUR GUESTS’
personally. It makes the guest feel good and
PHONE BILL WITH A ROOM DID
important and improves customer service, as well
A modern IP Phone system gives you easy
as your Tripadvisor ranking!
and low cost access to DIDs, and allows you
to provide your customers with a personalized 7 – USE DYNAMIC BLF AND GOOD
number that guests can use during their stay. LABELING TO PROMOTE YOUR HOTEL 9–
Save your guests international mobile phone bill SERVICES.
FRUSTRATING
– a neat way to boost customer service.
An outdated phone system with few options DIAL PLAN?
on the phone leaves your customer unaware
What a way to
5 – RESTAURANT STAFF BUSY?
of the services your hotel has to ofer. Provide anger a customer!
Don’t lose that order! Guests wanting to reserve one touch speed dials for all the F&B services Many hotels have
a table or who invariably have a question about and other facilities you have to ofer and entice awkward dial plans
the restaurant or menu will call the restaurant. guests to use them – increase revenue.
making it diicult to call
During peak times, staf might not be able to other rooms or even the front
take the call. No answer might cause the guests 8 – CLUNKY OLD PHONES RUINING THE LOOK OF YOUR DESIGNER ROOM? desk. Make it easy for guests to call
to take their food order elsewhere and lose
family & friends in other rooms and
the hotel signiicant revenue – plus they look Time and time again, clunky old style phones save your front desk unnecessary work – and
unprofessional.
will ruin the carefully created image for
your hotel. An integral part of each room,
don’t frustrate your guest by making it hard to call front desk! Pity to send your customer
6 – MAKE AN IMPRESSION
a professional looking yet easy to use phone satisfaction sinking that way.
Greet the customer by name. Modern phone means a professional image and better customer
systems make it easy to link the guest name to
satisfaction.
10 – IMPROVE TEAMWORK AMONGST check in and F&B and housekeeping work
YOUR STAFF – FOR A BETTER more eiciently, and above all allow staf to
IMPRESSION.
work better together as a team, hence, boosting
A good modern hotel phone system doesn’t customer service and revenue!
just help your guests – it helps your staf do Customers demand more, staf has to work A good modern hotel phone system doesn’t just help
their job better and more eiciently. Uniied more eiciently. 3CX Phone System, with
your guests – it helps your staff do their job better and
communications features for presence, easy its dedicated Hotel Module and modern UC
transferring and taking of calls, message Features, can help hotels meet those challenges more eficiently
taking and more will help reservations close and send your hotel to the top of the customer
those bookings faster, front desk speed up
service rankings! n
3CX Releases On-Premise
Version of 3CX WebMeeting
Gpresentations and save time and travel
alea
expenses. Video Conference calls can be
augmented with screen sharing while webinars
and training can be made interactive with by Nick Galea,
advanced classroom features such as raise CEO of 3CX
hand and whiteboard.
3CX WebMeeting Server ofers afordable,
easy to use & open standards, onpremises Afordable Pricing Brings Video
Video Conferencing solution.
Conferencing to All3CX is setting new pricing
3CX WebMeeting Server revolutionizes standards in the video conferencing industry.
video conferencing by being open standards, easy to install and low cost. Where previously As other web conferencing sotware continues to be expensive to install and maintain as well
companies would have had to spend hundreds as proprietary, 3CX WebMeeting Server ofers
of thousands of dollars on proprietary highly competitive pricing with advanced
solutions which require extensive training and features. Furthermore, low cost, yet high
setup time.
quality video hardware can be used because of
3CX WebMeeting slashes costs and tears open standards.
down the barriers to high quality, userfriendly 3CX WebMeeting Server will allow 3CX to
video-conferencing. One deployment of 3CX sotware or plugins.
cater to a wider range of businesses in need of
allows company wide use for global meetings USER-FRIENDLY WEB CONFERENCING he use of WebRTC allows plugin free video
an afordable, easy to deploy web conferencing
with customers and colleagues alike.
WITH WEBRTC
conferencing and removes any barriers for solution which gives full control of data.
As an onpremises solution, 3CX 3CX WebMeeting is one of the irst multiple participants to join the meeting.
Companies are tired of extortionate pricing
WebMeeting Server serves up the same participant web conferencing solutions to and conferencing systems that are diicult to
functionality and ease of use, whilst at the leverage WebRTC technology. WebRTC is the A NEW, ACCESSIBLE, HIGH QUALITY maintain.
same time ofering complete peace of mind to result of Google’s open source project to create CONFERENCING SOLUTION
his is where 3CX steps in: To ofer an
organisations requiring full control of their browser-based real time communications 3CX WebMeeting allows employees to
industry irst, low-cost, onpremises web
data.
without the need to download additional
hold more meetings, deliver more efective
conferencing solution. n
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