Page 1 - SkypeBuzz Fall 2015

SkypeBuzz

AUTUMN 2015
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A report on Skype for Business and the community
of Lync innovators, developers, and users

03 08 10
Hosted Lync/Skype for PBX Migration with Skype for Business Skype for Business Global
Latest Lync &
Business Trends
– A Case Study at LINN Energy
Skype News

Hosted PBX: Where
Does Microsoft’s

Lync (Skype for

Business) Fit?

Originally seen in Internet Telephony magazine

Omni Channel Agent Desktop

Micah Singer

CEO VoIP Logic
E
very year I like to stop and think about Integrates easily with CRM
the future of business communications.

so quickly it is important to take stock of which Presence Integration
changes have the potential to make an impact
and, using this information, to make strategic
Video, Chat and CoBrowsing

which it is possible to assess the future – human Outbound Management
behavior patterns, emergence of new technology,
an overview of mergers and acquisitions activities
(for insight into where businesses are investing),
WebReporter and Dashboard

academics are predicting. I have stayed away
Award winning solution

in favor of more practical predictions – some are
already in use among early adopters. Here are
the trends and technologies I see emerging in the coming 5 to 10 years.

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Resource Center

Solving the TCP/TLS Don't just take our word for it, see how we
have helped clients create innovative and
Problem with Skype
for Business
bespoke solutions for all their contact
center needs.

Steve Johnson

President, Ingate Systems
(www.Ingate.com)
SMeet the experts
kype for Business has several unique
requirements when deployed for SIP
cct-solutions.com
in order to deploy SIP trunking in a way that
network.
sales@cct-solutions.com
First is the use of TCP Transport (Transmission

compared to UDP (User Datagram Protocol)
Transport, provides a more reliable means of
communication between services and can be

many SIP trunk service providers deploy SIP
trunking only using the UDP Transport (referred
to as a streaming protocol, as data is sent without

before the next segment is sent).

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