Page 16 - AvayaExtra Q3 Fall 2014

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Extra report on Avaya BUYER’S GUIDE

Avaya Aura (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
AT&T
IP Transfer Connect service
SIP Trunking solution
Avaya Aura®
Sam McCormick
smccormick@att.com
ATT-AudioText Telecom AMX Alarm Management
AMX centralizes the processing of all events seized by external sources. Notification is through Avaya Aura®
Nader Afshari
afshari@attag.ch
AG
different communication media like SMS, telehone call, email, SNMP traps, paging or text messages
on cordless handsets.
AudioCodes Ltd.
310HD and 320HD IP Phones
AudioCodes cost-effective and high-quality IP Phones offer a new range of HD-capable choices for Avaya Aura®
AudioCodes avayainfo@audiocodes.com
Avaya Aura Session Manager installations.
Sales
AudioCodes Ltd.
Mediant 3000 E-SBC
AudioCodes' E-SBCs provides Perimeter Defense, protecting companies from malicious VoIP attacks; Avaya Aura®
AudioCodes avayainfo@audiocodes.com
mediation for allowing the connection of any PBX and/or IP-PBX to any Service Provider.
Sales
AudioCodes Ltd.
Mediant MSBG
Multi Service Business Gateways (MSBGs) combine multiple functions such as a Media Gateway, Avaya Aura®
AudioCodes avayainfo@audiocodes.com
Session Border Controller, Data Router & Firewall, LAN Switch, WAN access, Stand Alone Survivability (SAS) and more.
Sales

AudioCodes Ltd.
MediaPack 112
AudioCodes MediaPack 11x Analog VoIP gateways provide VoIP connectivity to analog phones, fax Avaya Aura®
AudioCodes avayainfo@audiocodes.com
machines and modems (FXS) or landlines (FXO) to Avaya Aura SM/CM systems.
Sales
Aura Alliance
Aura Alliance Client for The Client for Avaya is a Unified Communications software plug-in which seamlessly integrates in Avaya Aura®
Tony Parish
tony.parish@auraalliance.com
IBM® Notes® and IBM® Sametime®
IBM® Lotus® collaboration suite. It delivers rich UC experience to large organizations, providing enterprise telephony capabilities

Aurora Innovation AB
TeleQ
TeleQ is call handling and callback system where incoming patient calls are directed to the TeleQ application, it then schedules a call back with a nurse by ringing her & the patient back & effectively Avaya Aura®
Lars Ronnlov
lars.ronnlov@ain.se
conferencing the two parties together.
Autonomy
Qfiniti
Autonomy Qfiniti is a modular workforce optimization suite that scales to the demands of Big Data Avaya Aura®
Dean Revard
Dean.Revard@hp.com
helping you to improve operational efficiency, drive interaction effectiveness, and deliver superior
customer service.
Avotus Corporation
ICM Usage Management
ICM Usage Management is a powerful web based tool that supports over 130 platforms including Avaya Aura®
Serge Guilbert
serge.guilbert@avotus.com
Avaya (and mobility). With reports, graphs and dashboards, gain visibility, security and compliance of
your telephony usage data.
Belgacom
SIP trunking on FP1 incl T.38 SIP Trunking solution
Avaya Aura®
Stijn Everaert
stijn.everaert@telindus.be
with MP114
Bell Canada BC Virtual Outbound SIP trunk SIP Trunking solution
Avaya Aura® yanick raymond yanick.raymond@bell.ca
selection
Bell Canada
Bell Canada SIP Trunk
SIP Trunking solution
Avaya Aura®
yanick raymond
yanick.raymond@bell.ca
Biamp Systems
Tesira SVC-2
The Tesira SVC-2 is a modular Voice over Internet Protocol (VoIP) card for use with Tesira SERVER and Avaya Aura®
Jing Jiang
jjiang@biamp.com
SERVER-IO devices.
Bittel Electronics Co. UNOVoice
UNO Voice represents the next generation of guest room telephony. UNO Voice delivers rock Avaya Aura®
Tony Chan
tony.chan@bittelcom.com
Ltd.
solid performance in a stunning new design and excellent option in new era of Hospitality VoIP
communication.
Blackchair Ltd
Spotlight
Spotlight is an operational behaviour toolset studying changes in the contact centre. It provides Core Avaya Aura®
Jason Owen
jason.owen@theblackchair.com
Auditing, Platform Utilisation Management , Operational Efficiency Analysis and Configuration
Management
Bright House Networks Bright House Networks SIP Trunking solution
Avaya Aura®
Shane Newberg
shane.newberg@bhnis.com
Information Services
Business Trunking
BT (Germany) BT BV IP Connect
SIP Trunking solution
Avaya Aura®
Rene Witthahn
rene.witthahn@bt.com
GmbH&Co,oHG
BT Global Services
BT Wholesale SIP Trunk
SIP Trunking solution
Avaya Aura®
Dick Readle
dick.readle@bt.com
BT Global Services BTGS / Wholesale HIPCOM
SIP Trunking solution
Avaya Aura® Dick Readle dick.readle@bt.com

BT Global Services
BTGS/NOAS
SIP Trunking solution
Avaya Aura®
Dick Readle
dick.readle@bt.com
CA Technologies Inc.
CA Unified Communications CA NetQoS Unified Communications Monitor is a network-based voice and video monitoring solution Avaya Aura®
Kim Shorb
kim.shorb@ca.com
Monitor
that helps organizations ensure both unified communications quality of experience and network quality of service.

Cacti, Inc
FocusRecord Enterprise
Voice and Screen Recording with quality monitoring, Realtime Interaction Tools, Speech Analytics, RecordOnDemandandSurveys.SupportsVOIP,TDMandeasytoimplement.SeamlessIntegration Avaya Aura®
Reginald Jerel
rjerel@cacti-inc.com
with other technologies.
Calabrio, Inc.
Calabrio Call Recording & Whether it’s delivering a more consistent user experience, increasing first-call resolution or improving Avaya Aura®
Austin Messer
Austin.Messer@calabrio.com
Quality Mgmt
agent efficiency and performance, Calabrio Quality Management helps you meet your business goals
your way—and deliver measurable results.
Capita Secure DS3000
DS3000 is an integrated communication control system used within the emergency services for Avaya Aura®
David Collins
dave.collins@capita.co.uk
Information Solutions
handling of 999/911 telephony and radio dispatch from a combined platform.
CenturyLink
CLink SIP Trunking
SIP Trunking solution
Avaya Aura® chris gillett christopher.a.gillett@centurylink.com

Cetis, Inc (fka Telematrix)
TeleMatrix 3300IP Series and 9600IP Series SIP Telephones
Single-Line SIP Common Area Phone Message Waiting Light. Used primarily as a guest/bathroom SIP set.
Avaya Aura®
Jose Quiros
jquiros@telematrix.net

Cetis, Inc (fka Telematrix)
TeleMatrix 9600IP DECT SIP Cordless /3300IP SIP Corded TeleMatrix 2-line 9602IP DECT SIP cordless (9602SIP) and 3302IP SIP corded, and 1-line 3300IP SIP corded endpoints connect via Avaya AuraM Communication Manager and Avaya AuraM SIP Avaya Aura®
Jose Quiros
jquiros@telematrix.net
Endpoints
Enablement Services.
Cogeco Data Services Cogeco SIP trunking
SIP Trunking solution
Avaya Aura®
Jim Kozij
jim.kozij@cogecodata.com
Inc.
Colt Technology VoIP Access SIP Trunking solution
Avaya Aura® Harsha Hedge harsha.hedge@colt.net
Services
COMPLETEL
SIP Trunking
SIP Trunking solution
Avaya Aura®
Arrault mickael
m.arrault@completel.fr

Computer Instruments
e-IVR
e-IVR delivers Voice, IVR, CTI, Recording and Web applications via a feature-rich suite of graphical user interface based tools and self-service applications. Easy configuration and enhancements to user Avaya Aura®
Chris Herring
chrish@instruments.com
defined call flows and applications.
Computer Instruments, Screen Pop Premium
Delivers traditional screen pop elements PLUS links to all caller-associated documents based on ANI Avaya Aura®
CI Sales Group
sales@instruments.com
Inc.
capture/digits dialed. View document history, emails in and out, calendar, and even hand off links to
“buddy.”
Co-nexus
CXM Workforce Optimization Innovation in Workforce Optimization; including streamlined agent evaluation tools, modern coaching Avaya Aura®
Brad Odom
cxmsales@cxmrecord.com
Suite
practices through an integrated communication layer, speech analytics, and the most feature rich
workforce management solution on the market. cxmrecord.com
Convera Systems Integra
Integra is a hospitality system used to communicate between the PBX and the Property Management Avaya Aura®
Deniz Dogan
deniz@nevotek.com
FZ-LLC
System
Conveyant Systems, Sentry E9-1-1 Solutions
Sentry E911 Solutions provide enterprises with features and functionality to assist them in an Avaya Aura®
Tim Kenyon
tim@conveyant.com
Inc
emergency. When a 9-1-1 call is placed, Sentry can identify the caller's location and provide on-site
notification to security personnel and others allowing for an immediate and accurate first response.

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