Page 30 - AvayaExtra Q3 Fall 2014

22 Extra report on Avaya BUYER’S GUIDE

Avaya Communications Server 1000 (Avaya CS 1000) (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
XO Communications
XO One Managed iPBX
"XO Enterprise SIP is a centralized Voice over IP communications solution for businesses with multiple Avaya Communication XO Sales at 855- http://www.xo.com/forms/
locations. It provides high-capacity connections using Session Initiation Protocol (SIP) technology to
Server 1000 (Avaya CS 339-4417
request-quote/
a headquarters location, or to a limited number of primary locations, that in turn connect to a private 1000)
network; the private network virtually connects additional branches.
Cincinnati Bell SIP Trunking Services
CBTS provides DevConnect compatible SIP trunking solutions focused on the needs of mid-market Avaya Communication Lauren Teppe
lauren.tepe@cbts.net
Technology Solutions
and enterprise customers; available in most US markets (select International markets in 2014). Full Server 1000 (Avaya CS
suite of Consult-Design-Build-Run services are also available.
1000)
Avaya Interactive Center

Description
Avaya Platform
Contact
Contact email
Company
Solution/Service name

CCT Deutschland GmbH
CCT ContactPro
A configurable agent desktop solution for multichannel contact centers, offering additional Modules like Outbound Campaign, Supervisor and WebReporter, including unified interfaces to handle all Avaya Interaction Center (AIC)
Uwe Kreuter
contact@cct-solutions.com
channels (i.e. chat,voice,email,im).
AIC workflows are designed to get executed through triggers from other servers. Allows scheduling Avaya Interaction Center Uwe Kreuter
contact@cct-solutions.com
CCT Deutschland IC Worklfow Scheduler
workflows at a specific time/interval repeatedly through a flexible user interface flawlessly integrated (AIC)
GmbH
into IC Manager.
Avaya IP Ofice

Description
Avaya Platform
Contact
Contact email
Company
Solution/Service name
911 Enable
Emergency Routing Service The ERS is a hosted service that delivers 911 calls and location information to PSAPs across North America, Avaya IP Office
Alan Fuks
sales@911Enable.com
(ERS)
supporting headquarters, branch offices and teleworkers, and helping organizations meet E911 regulations.
ACI supports its Avaya Partners with SIP Trunking and VoIP services across Canada, USA and Overseas, Avaya IP Office Ross Morley Ross.Morley@Connection.ca Accelerated Connections SIP Trunking Services
carried over its Private IP MPLS and Public Internet connectivity solutions.
Inc.
Alestra S de RL de CV
Alestra SIP Trunk- Enlace IP
SIP Trunking solution
Avaya IP Office
Luis Rosales
lrosalesm@alestra.com.mx
Doorphone for connection to analog trunk port provides full duplex audio, single wire pair weatherproof Avaya IP Office
Algo Sales
sales@algosolutions.com
Algo Communication 3226 Trunk Port FXO Doorphone
digital door station, and keypad activated secure door opening control. CE.
Products Ltd.
Algo Communication 8028 SIP Doorphone
SIP Doorphone featuring full duplex audio, secure door opening control, and single pair wiring to digital door Avaya IP Office
Algo Sales
sales@algosolutions.com
Products Ltd.
station. Network connection and door control relay remain secure with digital door station located up to 300m (1000Ft) away indoors or outdoors.
Multi-application SIP paging amplifier, speaker, and loud ringer. Automatic volume control adjusts to ambient Avaya IP Office
Algo Sales
sales@algosolutions.com
Algo Communication 8180 SIP Audio Alerter
noise. Paging capability includes zoning, pre-announce, talkback, and multicasting. Includes pre-loaded Products Ltd.
WAV files or doenload custom WAV files. Additional outputs include relay, amp out for speaker, and line out
for slave amplifier.
Ascom (Sweden) AB
Ascom i62
Ascom i62 VoWiFi handsets combine wireless telephony and enhanced text messaging in a rugged, light weight, easy to use device. The Ascom i62 operates on WiFi networks with SIP integration to Avaya IP Office.
Avaya IP Office
Gert Wallin
gert.wallin@ascom.se

Ascom IP-DECT's broad portfolio of handsets meets voice and messaging needs for any mobile employee. Secure DECT radio technology backhauls over existing LAN infrastructure with SIP integration to Avaya IP Avaya IP Office
Gert Wallin
gert.wallin@ascom.se
Ascom (Sweden) AB
Ascom IP-DECT
Office.
At Comm Corporation
CommView
CommView is a telemanagement solution for telephone expense control, call tracking and activity Avaya IP Office
Scott Parker
sparker@atcomm.com
reporting. CommView also offers expense management, traffic analysis, toll fraud detection,
departmental productivity reporting, security and personnel call productivity for both VoIP IP PBX and
legacy PBX systems.
CommView Web is a telemanagement solution for telephone expense control, call tracking and Avaya IP Office
Scott Parker
sparker@atcomm.com
At Comm Corporation
CommView Web
activity reporting. CommView Web also offers expense management, traffic analysis, toll fraud detection, departmental productivity reporting, security and personnel call productivity for both VoIP
IP PBX and legacy PBX systems.
AT&T
AT&T Enhanced IP Flexible SIP Trunking solution
Avaya IP Office
Sam McCormick
smccormick@att.com
Reach
SIP Trunking solution
Avaya IP Office Sam McCormick smccormick@att.com AT&T
AT&T Enhanced IP Flexible
Reach Service

AT&T
AT&T IP Toll Free
SIP Trunking solution
Avaya IP Office
Sam McCormick
smccormick@att.com
Vuesion delivers a blended Multimedia Contact Center for SME with skills based routing, Avaya IP Office
Mok Bouaazzi
mb@bbxtech.com
BBX Technologies, LLC
Vuesion
announcements, database smart routing, screen pops, call back queuing, multimedia queuing, power outdial campaigns and robust reporting, monitoring and recording.

Belgacom
Belgacom SIP Trunking
SIP Trunking solution
Avaya IP Office
Stijn Everaert
stijn.everaert@telindus.be
SIP Trunking solution
Avaya IP Office Nicholas Tanchak nicholas.tanchak@bell.ca Bell Canada
Bell Canada SIP Trunk
Biamp Systems
Tesira SVC-2
The Tesira SVC-2 is a modular Voice over Internet Protocol (VoIP) card for use with Tesira SERVER and Avaya IP Office
Jing Jiang
jjiang@biamp.com
SERVER-IO devices.
UNO Voice represents the next generation of guest room telephony. UNO Voice delivers rock Avaya IP Office
Tony Chan
tony.chan@bittelcom.com
Bittel Electronics Co. UNOVoice
solid performance in a stunning new design and excellent option in new era of Hospitality VoIP Ltd.
communication.
BT Global Services
BT Wholesale HIPCOM
SIP Trunking solution
Avaya IP Office
Dick Readle
dick.readle@bt.com
SIP Trunking solution Avaya IP Office Dick Readle dick.readle@bt.com BT Global Services BTGS / NOAS
BT Global Services
BTGS NOAS
SIP Trunking solution
Avaya IP Office
Philip Trickett
philip.trickett@bt.com

SIP Trunking solution
Avaya IP Office
chris gillett
christopher.a.gillett@centurylink.com
CenturyLink
CLink SIP Trunking
Colt Technology VoIP Access
SIP Trunking solution
Avaya IP Office
Harsha Hedge
harsha.hedge@colt.net
Services
SIP Trunking solution
Avaya IP Office
Arrault mickael
m.arrault@completel.fr
COMPLETEL
SIP Trunking
Computer Instruments
e-IVR
e-IVR delivers Voice, IVR, CTI, Recording and Web applications via a feature-rich suite of graphical user Avaya IP Office
CI Sales Group
sales@instruments.com
interface based tools and self-service applications. Easy configuration and enhancements to user
defined call flows and applications.

SOFTEL Communications delivers innovative business solutions through the
integration of uniied communications/collaboration, contact center, IP telephony,
speech technologies and social media applications. We enhance customer service
through a combination SOFTEL-branded and partner products for the enterprise or
as managed services solutions, across the Americas and EMEA.
Contact us at 877 4SOFTEL, by email at moreinfo@softel.com on our website
Soft Risk, Hard Results
at www.softel.com or on Twitter @SOFTELnews

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