Page 13 - Avaya Buyers Guide 2014 Q1 Q2

Extra report on Avaya BUYER’S GUIDE
13

Avaya Aura (continued)
Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email

ObjectTel
IP Radio Gateway (ClassOne iCAS)
The SIP-based, land-based mobile IP Radio Gateway provides a command and control interface for various types of two-way radios over the IP/SIP protocol, including conventional UHF/VHF, narrowband, digital Avaya Aura®
Alex Alabbas
alex.alabbas@objecttel.com
700/800 MHZ and P25. The iCAS Client Applications and authorized off-network voice devices can provide
push-to-talk connectivity to any radio. The gateways support various protocols, including EIA tone control,
COR, DTMF, digital, RS-232, RS-485 and PC commands.
ObjectTel
IP-based and H323 Dispatch The IP-based or H323 Dispatch Console is used in mission-critical telephone and radio dispatch operations. Avaya Aura®
Alex Alabbas
alex.alabbas@objecttel.com
Console (ClassOne iCAS)
Integrated console features are accessed through a flat, sturdy, touch-screen PC with numerous connectors, silent operation and greater stability, robust aluminum housing and lack of moving parts. The console is available in
8-inch, 15-inch and 19-inch sizes. The IP-based console integrates various Avaya H.323 IP and SIP telephones for
media channel management. The SIP-based soft-telephone console uses the onboard computing platform, built-
in audio speakers, microphones, external headset and USB devices to manage audio streams.
ObjectTel
IP Radio Communications IP Radio Communications Server, this transformative software enables organizations to integrate land-base Avaya Aura®
Alex Alabbas
alex.alabbas@objecttel.com
Server (ClassOne iCAS)
mobile two-way radio communications directly into their overall communications infrastructure. All parties can communicate seamlessly on a single, IP-enabled, radio-telephony platform – boosting collaboration,
speeding decision making and shortening response times.
OceanX Technology OceanFax Fax Server
Global pioneering and Asia’s first boardless Fax over IP solutions, OceanFax supports real time fax Avaya Aura®
OceanX sales@oceanfax.com
Limited
transmission over the internet on a VoIP network, with the FoIP integration for Avaya.
Technology
Limited
OneStream Networks, OneStream Global SIP Trunking Global SIP Trunking enables consolidation of worldwide voice services onto MPLS IP connections, ensuring Avaya Aura® Brian Skidmore sales@onestreamnetworks.com
LLC
quality, reliability, security and enhanced calling features. Service in 50+ countries and 4,000 cities worldwide.
OnviSource OnviCenter
Highly affordable workforce optimization, business analytics, process automation solutions utilizing Avaya Aura®
Randy Wolter
sales@onvisource.com
automated interaction call and data capturing, analytics, decision making and reporting; delivered as software licenses, cloud services or outsourcing solutions

OnviSource
OnviCord PRO
Call Recording & Monitoring - OnviCord PRO facilitates 100% call recording through browser-based access to a robust, yet easy-to-use, tool set. Ease of use encourages rapid adoption and productivity improvement Avaya Aura®
Brian Severson
brian.severson@onvisource.com
with little training required.
OpenText
RightFax
For organizations extending Unified Communication with IP-based fax and document delivery, OpenText Avaya Aura® Greg Settle gsettle@opentext.com
RightFax supports T.38 FoIP connections to Avaya VoIP gateways.

Orange Business Services - Trading Solutions
Open Trade Orange Business Services - Trading Solutions is a leading provider of convergent voice and electronic trading infrastructure and services for the trading communities. www.orange-business.com/trading-solutions
Avaya Aura® Trading Solutions getintouch.tradingsolutions@orange. com

Phoneware Limited CallBill An accurate, reliable and easy-to-use call accounting solution for all Avaya systems. CallBill is complimented by Phoneware's highly acclaimed technical support services which are widely regarded as an industry leader.
Avaya Aura® Terry Dunne tdunne@phoneware.ie

Phybridge Inc. Phybridge POLRE PoLRE switches deliver Ethernet & power over a single pair of telephony grade wire with four times the reach of traditional data switches.
Avaya Aura® Steven Fair steven.fair@phybridge.com

Pridis
Connecsy
Connecsy PC attendant console for CM helps customers with a fast transfer to the desired person by providing detailed contact and presence information. The solution has a strong reputation of being a reliable and easy to Avaya Aura®
Marco Cornet
mcornet@pridis.com
install PC-console, on-site or remote. Citrix and VDI is supported. A free demo-license is available.
Pridis
Florin
Florin is a web-based reporting tool to provide business information for fixed and mobile telephony. Data is Avaya Aura®
Marco Cornet
mcornet@pridis.com
retrieved from CDR’s, external invoices and databases, providing reports on outgoing traffic (costs, contracts,
invoicing) and incoming calls (reach ability, call flows). Added value comes from a strong integration with external databases and business applications.

PT Selindo Alpha
Invision CTI
Contact Center Solution that provides Inbound Screen Pop Up, Preview/Progressive Dialing in single box. It is also covers Advanced Call Routing, available as Server Application only (for your own CTI Client).
Avaya Aura® Matthew Ballard
info@invision.io

Quest Software Inc.
Foglight Network Management System
Ensure reliability and efficeincy using Foglight NMS to monitor your entire network and VoIP infrastructure. From QoS parameters to overall health and availability, get complete visibility in a single solution.
Avaya Aura® Claudia Coleman
nmsquestions@quest.com

Quest Software Inc.
PacketTrap MSP
Detailed monitoring of VoIP quality like MOS, Jitter, packet-loss, latency and network utilization. Monitor the health of VoIP systems, phones and devices. Ability to generate reports and alerts on VoIP metrics.
Avaya Aura® Elisabeth Buford
Elisabeth.Buford@quest.com

Red Box Recorders Ltd.
Red Box Quantify
Red Box Quantify voice and data capture solutions cover everything from storage event logging and Quality Avaya Aura® Red Box Recorders sales@redboxrecorders.com
Manangement to retrieval, playback and analytics.Simple, smart, reliable and cost-effective software solutions.
Limitied
RedSky Technologies E911 Anywhere® Service
E911 Anywhere® - cloud based offer that provides more ganularity and a proper 911 response to all 911 Avaya Aura®
Nick Maier
nmaier@redskytech.com
Inc.
centers in the US and Canada without the need for an trunks/facilties at the remote/branch/virtual office locations.

RedSky Technologies Inc.
E911 Manager® - MPC (Managed Private Cloud)
E911 Manager® - MPC is a service that cost effectively interfaces to Avaya's CM/SM to track, manage and deliver location information for analog/TDM/IP/SIP/ & wireless end-points as they move throughout the organization.
Avaya Aura® Nick Maier nmaier@redskytech.com

RedSky Technologies Inc.
E911 Manager® E911 Manager® is an automated and scalable software solution that interfaces to Avaya's CM/SM to track, manage and deliver location information for analog/TDM/IP/SIP/ & wireless end-points as they move Avaya Aura®
Nick Maier
nmaier@redskytech.com
throughout the organization.
Research In Motion Rim Blackberry MVS
BlackBerry MVS is designed to unify desk phone features on BlackBerry smartphones. Calls can be made Avaya Aura®
Chris Collins
chricollins@rim.com
Limited
on Wi-Fi networks to save on mobility costs and improve productivity. BlackBerry MVS provides one
business phone number, one caller ID, and one voice mailbox wherever you go. Whether you’re at work, at home, or travelling, you can access the desk phone features you use every day.

Resource Software International Ltd.
Shadow CMS Enterprise
Shadow CMS call accounting is a fully-scalable, total unified communication management solution allowing administrators to forecast, monitor and allocate communications management expenses. It also provides Avaya Aura®
Steve Cummings
scummings@telecost.com
metrics for facility planning, customer service, workforce management and bill back.
Resource Software RSICloud Call Accounting A scalable UC management solution enabling retrieval of call detail metrics for facility planning, customer Avaya Aura® Steve Cummings scummings@telecost.com
International Ltd.
Software
service, workforce management, bill back and billing reconciliation.

Resource Software International Ltd.
Shadow Real-Time Dashboard (RTD)
"Shadow Real Time Dashboard (RTD) is a browser based, real-time console that monitors and analyzes data (including Contact Center/Hunt Groups, CDR, etc.). It provides supervisors with instantaneous metrics about Avaya Aura®
Steve Cummings
scummings@telecost.com
the health of their communication facilities.
Retia ReDat using Single Step "Recording of all types phone extensions - analogue, DCP (digital phones), H.323 IP phones, SIP phones. All Avaya Aura® Ali Badiei ali.badiei@swisscom.com
Conference
this is possible without any special hardware.
Retia
ReDat using Multiple "Recording of DCP (digital phones) or H.323 IP phones. Economizes necessary Avaya DMCC licenes for active Avaya Aura®
Syn-Apps Sales
sales@syn-apps.com
Registrations
recording. No need of special hardware.
Rogers Communications SIP Trunking SIP Trunking solution
Avaya Aura® Terry MacKenzie terry.mackenzie@rci.rogers.com

Sagemcom
XMediusFAX
By leveraging Avaya's Communication Manager to send and receive faxes, XMediusFAX delivers scalable, secure, and reliable fax services without any additional hardware. That makes it the greenest fax server on Avaya Aura®
Kurt RAMCHARAN
Kurt.RAMCHARAN@sagemcom.com
the planet.
Scantalk ApS
TeamView Office Manager
Office Manager works as customer service/helpdesk for teams or individually with full Microsoft AD, Avaya Aura®
Allan Smith
Sales@scantalk.com
Exchange and Outlook import with phone, mail, web and 3. Party application integration. Supports Avaya
AuraCall Center Elite.
ServicePilot ServicePilot ISM
ServicePilot’s multivendor monitoring technology enables enterprises to improve their UC availability and Avaya Aura® General Inquiries
info@servicepilot.com
performance, call quality, and security. Visit www.servicepilot.com to request a demo today.
SFR
SIP Trunk
SIP Trunking solution
Avaya Aura® Fabrice Fabrice Sabarthes
sabarthes@sfr.com
Speakerbus Technology Speakerbus SIP Enabled i turret SIP endpoint designed for Trading and Command & Control. integrates with Avaya Auraoffering, multi-party line Avaya Aura® Speakerbus Global info@speakerbus.com
Limited
sharing, conferencing, private lines, hoots and radio integration along with support for 24 speaker channels.
Sales
Spectralink Corporation KIRK DECT Wireless Systems
The KIRK Wireless Solution is voice-only, GAP compliant, and built on the international DECT standard, Avaya Aura® David Soderholm david.soderholm@spectralink.com
providing dynamic channel selection and allocation for high security and reliability.
Spectralink Corporation
SpectraLink 8400 Series SpectraLink 8400 Series standards-based Wireless Telephones provide Unified Communications for on-site Avaya Aura®
David Soderholm
david.soderholm@spectralink.com
Wireless Telephones
mobile professionals across a wide range of industries, including healthcare, retail, manufacturing and hospitality.