Page 3 - AvayaExtra Q1 2014
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First Quarter 2014
Telecom Reseller: Extra Report on Avaya 3
GOVERNMENT
REVENUE


Avaya Government Solutions Network Downtime Results in Job, Revenue Loss

A
Recognizes Channel vaya survey reveals 80% percent of implementing a new network service, Avaya’s 
companies lose revenue when the Fabric Connect automatically configures the 
network goes down; on average, distribution and core switches. IT personnel need 
Partners for Outstanding companies lost $140,00 USD as a result of network only to configure edge devices. To run network 
outages
services today, many competitive networking 
2013 Performance
1 in 5 companies fired an IT employee as a vendors must use a collection of dated protocols 
result of network downtime.
developed in the mid ‘80’s that require IT 
As today’s business environment requires personnel to configure the core of the network for 
greater levels of business continuity than
service changes.
Aever before, a new survey commissioned by
Avaya is no stranger to deploying agile, risk- 
vaya Government Solutions, a wholly Avaya demonstrates that traditional network reducing networks. By being the first Games to 
owned subsidiary of Avaya, announced vulnerabilities are causing more business impacts leverage network virtualization – the Sochi 2014 
its 2013 Avaya Connect Channel
that most realize, resulting in revenue and job loss.
Organizing Committee was able to raise the bar 
Partners of the Year. The companies were The survey of mid-to-large companies
for simplicity, reliability and speed. The agility of 
honored during the recent Avaya Government in the United States, Canada, and United the Avaya technology deployed in Sochi makes 
Solutions Partner Conference held in Fairfax, Kingdom found that 82% of those surveyed it a formidable opponent to the ever-changing, 
Va.
experienced some type of network downtime dynamic Olympic Games environment – 
The Avaya Connect Channel Partner Program caused by IT personnel making errors when enabling any last minute move, add and change 
is a global initiative that makes it easy for configuring changes to the core of the network. requests to be completed quickly and without 
resellers to offer innovative Avaya solutions
In fact, the survey found that one-fifth of all risk. Furthermore, this technology can easily 
to customers. Award winners in the federal network downtime in 2013 was caused by core accommodate the sudden spikes in network 
government marketplace were chosen based on errors. More troubling is the fact that 80% of utilization which are common for high profile 
2013 sales, revenue growth and new customer Continental United States
companies experiencing downtime from core competition events.
acquisition. Those honored include:
For further details on the Avaya Connect
errors in 2013 lost revenue, with the average Quotes: “The advantage of Avaya Fabric 
l Verizon, Top Revenue Partner of the Year program or on how to become a federally company losing $140,003 per incident. The Connect is that you only have to build the core 
l General Dynamics Information
certified Avaya Connect Channel Partner, visit financial sector lost an average of $540,358 per once and don’t have to revisit it with redesign or 
Technology, Most Strategic Partner of the
www.avaya.com/usa/partners.
incident.
reconfiguration when your requirements change.” 
Year
Quote
The resulting impact on a career can be -Phil Taylor, Communications Consultant, Leeds 
l Hi Country Wire & Telephone, Top Avaya
“Our 2013 Channel Partners of the Year significant: a surprising 1 in 5 companies fired an Metropolitan University
IP Office Partner of the Year
have demonstrated their experience in Avaya IT employee when a network downtime incident “Our customers immediately display a look of 
l Alliance Technology Group, Top
solutions, their knowledge of the federal occurred. The factor was more dramatic for disbelief when we tell them that they do not need to 
Networking Partner of the year
marketplace and their commitment to helping some industries. Respondents also said that 1 in configure the network core to roll out new services. 
l Mission Critical Solutions (MCS), Most
organizations unlock new value using Avaya 3 companies in the natural resources, utilities & Then, when we demonstrate the technology live that 
Innovative Partner of the Year
technology. We offer our congratulations to telecoms sector sacked IT staff due to downtime look of disbelief changes to one of excitement when 
l All Points Logistics, Top New Partner of
each of these outstanding performers for a job caused by change errors.
they see what they can do.”
theYear
well done.” -- Donna O’Hear, VP of Channels, Avaya’s networking portfolio can drastically -Marc Randall, SVP and General Manager, Avaya 
l Black Box, Partner of the Year Outside the
Avaya Government Solutions
reduce core errors in the network. When
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