Page 6 - SkypeBuzz Q2 2017

6 SkypeBuzz by Telecom Reseller
Nectar’s Network Assessment &
Monitoring Solution, Perspective, Certi ed for Skype for Business Online
2nd Quarter 2017
unique visibility across the delivery ecosystem quickly allows Managed Service Providers and enterprises alike to identify and resolve issues before they become major problems.
“Of all the proactive network management and monitoring solutions available in the market, Frost & Sullivan identi es Nectar’s proprietary Nectar for Skype for Business as the industry’s most comprehensive UC management and monitoring solution”, remarked Olga Yashkova Program Manager-Communications Test
& Measurement Practice Measurement & Instrumentation, Frost & Sullivan.
Commenting on a recent network assessment John Lamb, president and co-founder of Modality Systems stated, “Without Modality and the customer using Nectar’s Perspective product, we would have only identi ed the issues a er the users had problems and in this case, we were able to identify them before the project launched.”
Furthering a commitment to quality network assessments, Nectar developed a partner certi cation program that aims to help enterprise customers identify partners trained to leverage Nectar’s Perspective solution to design, deploy and report the results of network assessments
for both cloud and on premise UC deployments, including Microso Skype for Business Online. Certi ed Partners currently include Avanade, Carousel, Co-Mergent, Datapoint Europe, Modality Systems, Tata Communications and SmartQube.
More at http://www.nectarcorp.com/. n
Certi cation validates Nectar’s commitment to Skype for Business deployment success
Nectar Services Corp., the leader in the development and deployment of proactive monitoring and performance management so ware for the Uni ed Communications (UC) industry, has announced that its Perspective product has been certi ed for Microso ’s IT Pro Tools Partner Program for Skype for Business Online. is certi cation quali es Nectar to be recognized as a Skype Operations Framework (SOF) Tools Partner. Nectar was the rst UC monitoring solution to achieve IT Pro Tools certi cation for Skype for Business Server. e company was also named 2016 Microso Partner of the Year Award Finalist and received the
IDC 2016 Innovators Award for its Perspective solution and Advanced Assessment Partner Program.
Nectar’s Perspective solution provides network assessment and active monitoring capabilities that are now certi ed under Microso ’s IT Pro Tools Program for Skype for Business Server and Skype for Business Online. By obtaining this certi cation, Nectar further bolsters con dence among partners and enterprise clients that data obtained from Perspective can help support
an optimum end-user experience for those
organizations intending to migrate to Skype for Business Online in O ce 365.
“As more enterprises rollout new UC deployments, the emphasis on ensuring they work properly before full implementation cannot be understated. Without proper planning and pre-assessment of the network, a UC deployment can easily be abandoned and never fully adopted if problems arise early on,” said Tom Tuttle, senior vice president of UC strategy and global alliances at Nectar. “It is critical for our partners to be able to provide this level of visibility for their customers prior to any UC, cloud or SIP migration project. With access to actionable UC performance information, IT professionals are able to quickly identify and remediate issues— reducing the impact to the user—thus ensuring the best possible user experience.”
As a component of Nectar’s comprehensive UC
Management Platform (UCMP), Perspective uses synthetic tra c to simulate UC sessions which allow service providers and IT professionals
the ability to identify network con guration
and performance issues before they impact the end-user experience. Perspective has recently been enhanced to support network assessments for Skype for Business Online deployments
in addition to Skype for Business Server deployments. Recent capability enhancements have exposed new metrics that enable partners and enterprise clients the ability to perform advanced network assessments that align with the Skype Operations Framework methodology and requirements.
Beyond Perspective, Nectar’s UCMP solution helps to support the entire Skype for Business and UC life cycle – including planning, deploying, and operating. Nectar’s
Introducing Seavus Project Viewer 15 with Skype for Business integration
Seavus, a globally authorized master distributor for the product Seavus Project Viewer , announces the latest release of the desktop application for opening Microso Project les, trusted by 6million+ users.
Seavus Project Viewer 15 has been integrated with Skype for Business and o ers full collaboration with direct communication options to project team members.
Skype for Business (previously known as Lync) is a widely used business communication and collaboration application. It represents a powerful productivity tool for companies by providing a combination of instant messaging, video conferencing and le sharing.
e seamless integration of Seavus Project Viewer with Skype for Business provides end users with the following features:
l Online Status of team members;
l View team members’ contact cards;
l Start Instant Messaging (IM) with any team
member.
With these features, users can view the online
status and collaborate with team members in real time, and share information, or nd and implement faster solutions for the project issues, thanks to this agile approach of communication.
“Many times, project team miscommunication and a lack of clear task understanding has
been a source of project delays and failures. erefore, this new release of Seavus Project Viewer 15 brings enhanced collaboration features for the team members and thus lowers the project risk.” Magdalena Jovanovska, Business Development Manager.
OTHER FEATURES
Moreover, this latest release of Seavus Project Viewer provides the use of multiple timeline view, creation of “Resource Usage” Graphical Reports and brings improvements in the work with the Team Planner View, the “Resource
Usage” lter and Project Server 2013.
With the Multiple timeline view feature Seavus
Project Viewer users will be able to insert any task from the project plan in a timeline view and create their own timeline for emphasizing important tasks.
e available Graphical Reports in Seavus Project Viewer provide team members with the options to customize existing graphical reports to t individual report preferences. A latest edition to the availability of Graphical reports
is the Resource Usage report with which team members can visualize the resource usage in the project plan
e trial of the Windows version can be downloaded from the following link: https:// www.seavusprojectviewer.com/free-ms-project- viewer-trial
For more about Seavus Project Viewer 15 and view pricing information, visit: www. seavusprojectviewer.com. n
AudioCodes Introduces Huddle Room Solution for Skype for Business – continued from page 4
family further enhances AudioCodes’ o ering of high productivity devices and lls a gap in the market between user demands and IT budgets,” commented Nimrode Borovsky, AudioCodes’ Vice President of Marketing. “The AudioCodes Huddle Room Solution is another important step in the evolution of AudioCodes’ One Voice portfolio that is designed to deliver successful deployments
of enterprise voice within Skype for Business environments.”
AudioCodes will be exhibiting
at Enterprise Connect in Orlando, Florida, March 27-29, 2017, Booth #907. Click here to request a meeting with our experts at the show. Come and visit us to meet the team and learn about our latest products and solutions.
Follow AudioCodes‘ social media channels:
AudioCodes invites you to join our online community and follow us on: AudioCodes Voice Blog, LinkedIn, Twitter, Facebook, and YouTube.
To download AudioCodes’ investor relations app, which o ers access to its SEC lings, press releases, videos, audiocasts and more, please visit Apple’s App Store for the iPhone and iPad or Google Play for Android mobile devices.
For more information on AudioCodes, visit www.audiocodes. com. n
Enghouse Interactive’s TouchPoint Attendant is One of the First Attendant Consoles to Market with Skype for Business Online
Enghouse Interactive has announced
its TouchPoint Attendant for Microso
Skype for Business Online is generally
available. TouchPoint Attendant is an operator console solution that natively integrates into Microso ’s Skype for Business. is is one of the rst consoles to market with support for Skype for Business Online and O ce 365.
Receptionists are the front line of any business and rst impressions are critical. TouchPoint Attendant allows receptionists to be more productive and engaged with a gami cation- style visual interface.
Incoming calls appear animated as they travel dynamically and change color based on the caller’s wait time. TouchPoint Attendant empowers receptionists by leveraging the
collaboration features of O ce 365, including directories, email, IM, and presence.
“We’ve listened to our customers and partners, who wanted something easy and e ortless,” said John Cray, Enghouse’s Vice President of Product Management. “Simply download the application from our website and TouchPoint Attendant will have you routing calls more e ciently in a matter of minutes.
“ ere’s no learning curve and additional servers are not required. TouchPoint Attendant just starts working, whether you’re using an on-premise deployment of Skype for Business Server or Skype for Business Online.”
“Enghouse understands communications and what it means to optimize people’s time,” said James Skay, Senior Product Marketing Manager,
Skype for Business Developer Platform, Microso Corp, “TouchPoint Attendant greatly enhances the voice experience for those critical frontline people in a business. We are excited to share Enghouse’s innovative breakthrough with the thousands of enterprises worldwide for which Skype for Business is the preferred collaboration solution.”
TouchPoint Attendant Console takes minutes to download and install, and the company is o ering a free 30-day trial (Regular subscription pricing is as low as $54/month).
In addition, Enghouse has over 400 customers using the company’s contact center products deployed in Skype for Business, totaling more than 10,000 active seats.
More at www.enghouseinteractive.com. n