Page 17 - July August 2014

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26
The Voice of Uniied Communications and Collaboration
LEADER IN GARTNER’S
Colwell 19
MAGIC QUADRANT
The Voice of Uniied Communications and Collaborations

BARRY
NixoN

By Dan Joe Barry, vice president
of marketing, Napatech Off-sie,out of
(www.napatech.com)
mind? Not so Matching
fast: On-site power with
cloud services
Pace with
By Duston Nixon, Marketing Communications Specialist,
MMinuteman UPS
the Machine-
oving telephone systems, serv-
ers, and data storage offsite has
Driven World
become a top priority for busi-
nesses of all sizes, usually with a hefty list
P
of requirements to ensure reliability.
a
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t
1
–
The feeling is often out of sight, out of
ce
th
m ind
on
ese
services have been acti-
SSeeeEEnnggaaggeeClolouuddaatt: : Rvated. The reality, however, is that they are
EnterCpirsicseo CLiovnen! e2c0t142014
only as reliable as your own infrastructure.
apid advances in technology, including
BBooothth44011
How can you ensure a steady link to your
machine-to-machine (M2M)
cloud? It starts with reliable power.
M Ma r a c y h 1 1 8 7 - - 2 2 2 0 , , 2 2 0 0 1 1 4 4
communication, the Internet of hings
SanOrFlaranndcois, cFoL, CA (IoT) and Big Data analytics, have ushered in an
A Strong Connection Begins with
unprecedented age of data proliferation: the 100
Strong Power
Clloud-Based Calll Recordiing & WFO Ideal for
Gbps era. his means, among other things, that
All cloud services, no matter how reli-
telecom providers will need to igure out ways
able, depend on a simple internet connection
SaaS and Other Hosted Service Providers
to handle a multitude of analysis challenges.
See NIXON, page 26
Catching up to and staying ahead of all this data means using tools that are scalable, can deliver
and understand data, and can enhance the
L
performance of ap
plicaetiowns.is
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ooppttimimizizaattiioon((WFO))sseerrvviicceess..
MATHARU
Par
t1
TeelSlSttrraatt’s’s Enggaaggee Clloud lleettss yyou ttaap tthiiss hiighlly prroiittablle By Jaswinder (Manji)
market to upsell your existing VoIP subscribers and reach
market to upsell your existing VoIP subscribers and reach
By Jonatha n Lewis, director of product marketing, SSH
Matharu, President & CEO,
entirely new customers. Best of all, you can do this with:
entirely new customers. Best of all, you can do this with:
Communic
ations Security
Agilis International – A
Whad Division of Infogix, (www.
t inventory should be transferre
• No capital or other up-front investment • No capital or other up-front investment
towhics h warehouse? How are customer
agilisinternational.com)
• Your existing infrastructure • Your existing infrastructure
using our website? How are the markets T
h
e
F
u
tu
r
e
is
n
o
w
• TelStrat handling all implementation & system management • TelStrat handling all implementation & system management
trending? Today, you can use Big Data
fo
rm
bu
sin
to
hel
p in
ess
deci
sio
ns
across
for Fighting Fraud
industries. The prevalence of Big Data –
Engage Cloud is highly afordable and lexibly priced, with
Engage Cloud is highly afordable and lexibly priced, with
and its ecosystem of applications and uses
both subscription and perpetual license plans available.
both subscription and perpetual license plans available.
– has ballooned over the past decade. With
with Data Controls
Your contact center and business customers are demanding
increasingly easy and cost-effective tools
Your contact center and business customers are demanding
n
a
ly
ti
available to analyze – and monetize – mas- n
d
A
a
c
s
these recording & WFO services in ever increasing numbers.
these recording & WFO services in ever increasing numbers.
sive amounts of data, organizations are
d
isc
ov
erin
olve problems
g
new
w
Don’t miss your chance to generate signiicant additional rev-
Don’t miss your chance to generate signiicant additional rev-
Cays
to
s
and extract value.
enue with these business-critical services for no up-front cost!
enue with these business-critical services for no up-front cost!
ompanies achieve the best results when
Traditionally, corporate staff controlled
they manage risk through the entire
Big Data applications, but as the uses of
Contact your authorized telecom equipment reseller or
Contact your authorized telecom equipment reseller or
customer lifecycle.
Big Data have proliferated the apps have
TelStrat for more information and a live demo!
TelStrat for more information and a live demo!
By Jaswinder (Manji) Matharu, President &
iltered down to the departmental level as
CEO, Agilis International – A Division of Infogix,
well. The pioneers of Big Data weren’t
(www.agilisinternational.com)
especially concerned about security at the
he number of mobile devices will surpass the
onset, yet as its use becomes more wide-
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Call Recording I Quality Management I Coaching & E-Learning I Screen Capture I Speech & Desktop Analytics I Workforce Management
Call Recording I Quality Management I Coaching & E-Learning I Screen Capture I Speech & Desktop Analytics I Workforce Management
taoccaocrdtinqguliyc.kly; there’s a lot of ground to
sales@telstrat.com | 972-543-3500 | www.telstrat.com
sales@telstrat.com | 972-543-3500 | www.telstrat.com
cover.
MATHARU continues on page 20 ›› See LEWIS, page 25
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