Page 26 - Telecom Reseller AugSep 2014

26 Telecom Reseller
August/September 2014

Telstrat continued...
RingCentral Earns 2014 INTERNET
smartphones and tablets, as well as PCs and
communicate with staff about IT incidents, TELEPHONY TMC Labs Innovation Award
Macs.
critical events and business continuity to a rail “The INTERNET TELEPHONY TMC
operator sharing targeted information about their Labs Innovation Award represents the best
train network with a local community, or a HR and the most unique products and services
RingCentral, Inc., announced that its “We are pleased to be recognized by TMC
department coordinating the flow of information that this industry has to offer. RingCentral has RingCentral Meetings product has earned
for this product,” said Kira Makagon, Executive
to job seekers in their network, Whispir can be proven their commitment to quality and the a 2014 INTERNET TELEPHONY TMC
Vice President of Innovation at RingCentral.
used across complex operational environments further development of the IP communications Labs Innovation Award for its innovative “This award serves as confirmation that
within any industry and organization, big or industry through its RingCentral Meetings,” technology enabling online meetings with web RingCentral is a leader in innovation. It is
small.
stated Rich Tehrani, CEO, TMC. conferencing and HD video conferencing on proof that we are meeting the needs of the new
“This is just one of many cloud-based “Congratulations to the entire team at any device, including a smartphone, tablet or distributed and mobile workforce that leverages
applications now integrated into our global RingCentral for earning this great honor. I look computer.
novel technologies to efficiently communicate
network and available on-demand, enabling customers to respond quickly to changing forward to seeing more innovative solutions from them as they continue to contribute to the The INTERNET TELEPHONY TMC
Labs Innovation Award honors products
with customers.”
RingCentral MeetingsTM, powered by Zoom
business priorities and better anticipate future of IP communications,” Tehrani added.
that display innovation, unique features and Communications Inc., is an online meeting
challenges ahead,” Nathan said.
The 2014 TMC Labs Innovation Award significant contributions toward improving solution that enables web conferencing and
Jeromy Wells, Chief Executive Officer at recipients were announced on www.tmcnet. communications technology. The awards are HD video conferencing built for smartphones,
Whispir, said the scalable, intuitive and easy-to- com/voip and will be published in INTERNET bestowed on companies that demonstrate tablets and computers. It works seamlessly
use nature of the service, combined with Telstra’s TELEPHONY magazine.
groundbreaking contributions to the industry.
across all platforms, including iOS and Android
capabilities in the US, would further accelerate
Whispir’s international growth, particularly
across key vertical markets such as banking and Center for Digital Government’s 2014 Digital
finance, media, transportation and emergency
services.
States Survey Reveals Top Technology States
“Organizations need to ensure that critical
communications to customers, employees or the I
community is timely, consistent and delivered
n its comprehensive 2014 Digital States criteria that included actions supporting state applications that eased the impact of agency staff
as efficiently as possible. Using the Whispir Survey, e.Republic’s Center for Digital priorities and policies to improve operations cuts.”
Conversation Platform, customers can send and Government evaluated the digital technology or services, hard- and soft-dollar savings/ The states will be recognized at an awards
receive content and information over any channel practices of all 50 states, assigning each state benefits, progress since the last survey, innovative ceremony on September 28th in Nashville.
at scale, and make it personalized and actionable, a grade based on quantifiable results in better solutions, and effective collaboration. Those To see the full list of state grades visit tinyurl.
including more than 50 language options and serving citizens and streamlining operations.
states receiving high marks demonstrated results com/kezsk24
geographic targeting.
“In partnership with Telstra, we’re looking Overall, since the last biennial survey in 2012, grades improved in 21 states, declined in 12
across all criteria.
“Grades improved in 21 states, an indication To see the State of the Digital States infographic go to tinyurl.com/kr8w2yg
forward to continuing our global expansion and and stayed even in 17. Eight states earned top that smart technology investments made by state The Center thanks Deloitte, EMC, NIC,
working with their international customers to grades, with Connecticut, Georgia, Missouri government leaders during some very difficult Symantec and Verizon for underwriting the
transform and enrich the way they communicate and Virginia moving up to A designations
financial times are paying off,” said Todd Sander, survey and for their support of states nationwide.
with key stakeholders,” Jeromy said.
and Michigan, Ohio, Pennsylvania and
executive director of the Center for Digital About the Center for Digital Government
The Whispir Conversation Platform will be Utah maintaining their A marks from 2012. Government. “In states that performed the
The Center for Digital Government is a
available in global locations from the end of Connecticut, rising from a C to A- and Idaho, best, leaders invested in analytics and business government research and advisory institute
August via a range of packages and pricing.
from a D to a B, were the most improved states.
intelligence systems to help them make smarter on information technology policies and best
More at www.telstra.com.au
The survey evaluated states based on a set of
decisions. They also deployed citizen self-service
practices in state and local government. TR

Enhancing Unified Communication Systems Since 2001

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PAGE 17Call:360260Or-change
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PAGE 17
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step that plays the announcementstay in that step until the call is either con- nected to an agent, the caller presses a digit (if you play the announcement as part of a “collect” step), or the caller hangs up. The vector will not just continue to process like
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s. One easy choice.
best practices that ensure the availability of the service. There are many best practices that a hosted service provider should follow, but these are my Top 5: 1.Reliable Network and Software Infrastructure A good way to deliver the availabiSpecify Cetis telephones for all of your
analog and VoIP tunsubscribe
will just start hearing the message wherever a temporary solution, so I order a ithappenstobeduringit’splaybackcycle. numberstocomeintoourmainofficeontheexist- If you select “integ-rep”, the “Queue” field ing PRI, and planned on just routing them over the
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kt
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d to complement today’s contemporary dcor.
time for IT managers to seek the
SCITEC
assistance of outside partners. MaIncargeadsiSnegrlvyi,cIeTPmroavniadgeerrss(MareSPtus)rntoinhgetlop fill the talent pool gap that prevents many from implementing helpful but increasingly coStandard Series by Scitec® is the 2500 set telephone brand tyour customers know“NBS SIP Trunking provides the easiest and fastest i“Wmenretacteionntlytimupegorafdaendy StoIPBTrrouandkvinogx HsolsutteiodnCwoem’vmeusneiecnat.ions anOdurthmeuwlthi-osilteepcruoscteosms ewrasslopvreofNesBsSioSnIaPlTarnudnkqinugickb.eOcauursneew htohseteydgseot lautrieolniabisle1,0a0ff0ortdimabelsebpehtotenrethsyasnteomur tphraetvpiorouvsipdreos- Weare se,esorvicdemeewwcow-.mnbarskveotincge,.caonmd in|s8t6al6la.8tio8n5.c0e0rt1ifi4cation
• Ge morewithBroadvox:frBecome a partner today!
mplex apps and technologies. DeAcemobnegrt1h7e,c2h0a1l3lebnlgoegs“aThreethRoisefofutnhde 7in Communications Trends for 2014” (tinyurl.com/ qgfehdd)
As the forward-looking 2014 trhat , trust, and prefer. Available in Black, Ash, and Red, our durable, proven Scitec 2500 desk, wall, and emergency sets are available with or without a message waiting light.
Let us show you how our Teledex®, TeleMatrix®, and Scitec® branded feature and standard telephovinduemr.bSerllsiningtshoemirestyhsitnegmywouithdodnif’fteuresentisarealclyohdaersd..This,sopagilraedtwoihthavtheeswfaiitrcphreicdet,onBicreolaydbvuonxdHleodstoeudtgCoimngmmuninic-a- tiuotnespoluarnsse,lcvlesaarncdallaqreupalriotyu,dantodoefafeser iotfaisnastsaolllauttiionmtoaokeusr cuNsBtoSmaetrost.”al win for us.”
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ends paper stated:
“Vendors are continuously creating new applications, some of which are transforming hteocwhnoorlgoagnyi.zWatihoinles tdheipslionynaonvdatcioanpictalnizheeolpn boost business growth and imprnes, backed by national advertising, competitive volume pricing, and global support, can help you build profitable new telephone set revenues. Call +1.719.368.6544, write info@cetisgroup.com, or visit www.cetisgroup.com, for product and pricing details and to request a sample phone.
– Bernie Yatau–rSoc,oAtvtaLyaangRdesoenl,leCro, CnnasesctBivuistyinSeossurTceele–pahBonroeaSdyvsotxemagsent SIP Trunking | Cloud Communications | Broadband
SIP Trunking | Hosted Communications | Broadband
ove efficiency, new solutions can further burden IT organizations that are already being compelled to handle grersoowuirncges.ervice demand with shrinking staff
© 2014 Cetis, Inc. Product specifications and descriptions in this document subject to change without notice. CetisTM, Teledex®, TeleMatrix®, and Scitec® are trademarks or registered trademarks of Cetis, Inc.
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