Page 3 - Extra Report on Avaya Q2 2014
P. 3
Second Quarter 2014
Telecom Reseller: Extra Report on Avaya 3
PERCY
If she dials 911,
continued from page 1
will the critical help she
needs be able to find her?
Williams, Director of IT at Western Growers sure to read the full Western Growers Case Study
Association, an agricultural trade association at http://www.audiocodes.com/case-studies/
based in Irvine, CA. “Western Growers was western-growers).
based on a legacy Nortel system... upgraded The benefits of the Microsoft Lync with Avaya
through Avaya, but was still very limited in its for voice start with familiarity and reduced
functionality outside of doing anything other disruption – a business can continue to use their
than what a basic phone system would offer,” says Avaya PBX, keeping the same phones, same
Williams. With the help of their partner Datalink phone numbers and business processes while
Don’t compromise Our E911 solutions Networks and AudioCodes, Western Growers adding the collaboration features of Microsoft
help 911 callers get was able to introduce Unified Communications Lync. Down the road, other more strategic
your employees’ the assistance they and Collaboration with their current PBX, enabling mobility and improving productivity for benefits can take hold as the organization
gains familiarity with Instant Messaging, UC
safety.
their staff.
collaboration, and video features of Lync.
need − fast.
William also noted “Our customer service To learn more about Microsoft Lync with Avaya,
personnel can communicate to Corporate be sure to visit AudioCodes at IAUG CONVERGE
through instant messaging, voice and video 2014 in booth #233.
The E911 Experts
services and take full advantage of Lync services, For more information about AudioCodes One
while still fully communicating with the legacy Voice for Lync, visit: www.audiocodes.com/ 911Enable.com/AvayaUserSafety
Avaya system”. (For a more in-depth look, be
Microsoft
1-877-862-2835
E
T
S
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D
Get More from your Avaya Investment
• Microsoft Lync & Avaya PBX Integrations
• Exchange UM for Avaya PBXs
• SIP Trunking with legacy Avaya PBXs
• SIP Gateways for Contact Centers
• Branch office survivability with SIP Survivable Gateways
See these and other innovative solutions at: www.audiocodes.com/avaya
or at IAUG CONVERGE 2014 booth #233
Availablefrom
Gold Communications
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