Page 4 - Extra Report on Avaya Q2 2014

4 Telecom Reseller: Extra Report on Avaya
Second Quarter 2014
Tone launches new
sized service delivery solutions available for to consistently meet and exceed IP Office SLAs,
Avaya IP Office,” stated Paul Wiggins, director while gaining a lucrative boost for their overall
ReliaTel Service Success
of UC Strategies for Tone Software. “Often an managed services portfolio.
MSP’s incumbent tools are cost prohibitive, “The ReliaTel Service Success Pack provides
and frequently lack the specific diagnostics and everything Managed Service Providers require Pack for Avaya IP Office
reporting capabilities required for the IP Office to accelerate their service business and gain
ecosystem.
significant competitive traction in the explosive
The ReliaTel Service Success Pack addresses Avaya IP Office market segment,” noted
these issues with a turnkey solution that Shirley Balarezo, president of Tone Software. T
one Software Corporation, a provider a powerful combination of Tone’s premier VoIP incorporates the perfect blend of low cost entry “Whether the MSP is just launching an initial
of comprehensive voice quality and and UC Management software and valuable point, comprehensive capabilities, professional service offering, or is a seasoned MSP seeking
unified communications monitoring business resources that help Managed Service
services, and extensive value-add sales and to expand, this high-value turnkey solution
and management software for converged Providers cost effectively sell, market, and
marketing resources,” he added.
positions every MSP for success in the IP Office
For MSPs, the ReliaTel Service Success Pack is the answer to a pervasive problem – how to space,” she concluded.
Tone is an Avaya DevConnect Gold Partner, telecommunications networks and IT infrastructures, announced immediate support Avaya IP Office service offerings. The Service Success package includes
deliver profitable managed services to the Avaya and the ReliaTel solution is compliance tested availability of its ReliaTel Service Success
comprehensive quality and performance
IP Office market segment, which is typically and certified compatible for Avaya IP Office Pack for Avaya IP Office, a turnkey solution monitoring, key IP Office quality and capacity
comprised of SMB businesses and demands through version 9. Further, Tone Software is designed to provide Managed Service Providers reporting, out-of-the-box education, marketing
new levels of efficiency across implementation, an active participant in educational events
with everything needed to successfully deliver collaterals, sales strategies and materials,
service delivery, and licensing. Using the new and will present a conference session at the profitable managed services for the fast growing professional services, and technology training
Success Pack enables service providers to not upcoming International Avaya Users Group Avaya IP Office market segment, all in one cost all rolled into a high impact, affordable package.
only deliver VoIP and UC management services (IAUG) Converge2014 conference, located in efficient, easy-to-deploy, no-risk package.
With a rapid go-to-market deployment
that meet their IP Office clients’ needs, but also Dallas, TX., April 27th through May 1st 2014, The recent increase in scalability of the Avaya methodology and an all-inclusive licensing
cost efficiently drive the business development on Unified Communications technology. The IP Office collaboration platform to fit larger structure, the ReliaTel Service Success Pack is a
of their service portfolio with the sales, session, entitled “Taking the Chaos out of businesses with up to 2,000 users creates a strategic service delivery solution that Service
marketing, and training assets included in the Collaboration” will be presented Wednesday, growing market segment of potential IP Office Providers can leverage to capture the growing
package. In addition, ReliaTel provides multi- April 30th at 2pm. Tone will also exhibit at the clients, and a sizable business opportunity
IP Office market segment with cost-efficient,
vendor management support, a multi-tenant IAUG Solutions Expo in booth 318. For more for Managed Service Providers equipped to high-margin managed services.
design, deep VoIP QoS analytics, extensive information on IAUG visit www.iaug.org.
deliver services specifically for the IP Office “Managed Service Providers seeking broader
reporting capabilities, flexible licensing, and an environment. Designed expressly for Avaya IP opportunities and higher profit margins are
easy-to-deploy platform that MSPs can harness
More at www.tonesoft.com
Office, the new ReliaTel Service Success Pack is
impeded by the lack of comprehensive, right-

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